Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Babysitter
Tina Cares
Rome
06.2019 - Current
Supervised children's playtime, ensuring safe and engaging activities.
Prepared healthy meals and snacks according to dietary preferences.
Organized educational games to promote learning and creativity.
Guest Service Representative
Hawthorn Suites Hotel
09.2017 - 07.2019
Assisted guests with check-in and check-out procedures efficiently.
Handled guest inquiries and resolved complaints promptly and professionally.
Managed reservations using hotel management software effectively.
Guest Service Representative
Hilton Hotels Corporation
05.2014 - 05.2017
Handled payment processing and provided customers with receipts and proper bills and change.
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Greeted walk-in and phone guests, determining interests and needs.
Tracked inventory levels of supplies needed for front desk operations.