Christina Harrison
Blairsville
Summary
Sales professional with expertise in upselling and problem-solving. Consistently ranked in top 3 for weekly sales in fine dining, enhancing guest satisfaction through tailored service. Proven leader skilled in multitasking and time management, with a strong track record of coordinating teams for seamless service delivery.
Overview
7
7
years of professional experience
Work History
Captain/ Server/ Bartender
Grace Prime Steakhouse
Blue Ridge
08.2024 - Current
- Ranked consistently in top 3 for weekly sales through effective upselling and extensive menu expertise.
- Provided 5-star fine dining service at high-end steakhouse, personalizing guest experiences to enhance satisfaction.
- Tailored food and beverage recommendations to guest preferences, including premium wine pairings and spirits.
- Addressed guest concerns with professionalism, resulting in increased satisfaction and loyalty.
- Coordinated front-of-house staff as shift lead, ensuring seamless service delivery during peak hours.
Campus Recruiter
American Express Powered by MSH Consulting
Sunrise
07.2021 - 07.2023
- Collaborated with business leaders to create targeted recruitment strategies, aligning talent acquisition with specific business needs.
- Managed approximately 25 job requisitions across five business units, covering diverse functional roles.
- Cultivated partnerships with university academic offices and student organizations to enhance recruitment outreach and engagement.
- Networked and interviewed candidates at national conferences throughout the U.S.
- Executed marketing campaigns and hosted events for university students, increasing awareness and participation in recruitment initiatives.
- Conducted full-cycle recruiting, achieving a 92% conversion rate to full-time positions.
- Led Day 1 orientation for Florida office, welcoming 105 interns.
- Analyzed data and facilitated meetings with business partners to enhance college recruitment effectiveness.
Talent Acquisition Specialist
Hayes Locums LLC.
Fort Lauderdale
09.2020 - 07.2021
- Sourced candidates nationwide via LinkedIn Recruiter, averaging over 300 InMails weekly with a 24% acceptance rate.
- Executed full-cycle recruiting for sales consultant roles, resulting in four to five successful placements monthly.
- Aligned candidate profiles with evolving team needs by facilitating monthly meetings with sales directors.
- Screened and sourced candidates for diverse corporate roles, including health administration and accounting.
- Created and monitored job postings on LinkedIn, Indeed, and CareerBuilder to enhance candidate engagement.
- Cultivated reliable candidate pipeline by establishing rapport with university leaders.
- Built strong relationships with candidates, resulting in significant referral growth.
- Negotiated offers and ensured seamless onboarding processes for new hires.
Cruise Account Executive
Regent Seven Seas Cruises
Sunrise
06.2019 - 07.2020
- Cultivated long-term relationships with luxury cruise customers and travel agents, enhancing client loyalty.
- Delivered exceptional customer service to luxury travel partners and guests, ensuring satisfaction and repeat business.
- Generated over $9 million in revenue through strategic suite upgrades and add-on opportunities.
- Ranked in top 10 sales representatives since August 2019, contributing to team success.
- Documented special requests, including dietary restrictions and tailored travel excursions.
- Averaged 50 calls daily, balancing both inbound and outbound communications.
Education
Bachelor of Science - Marketing
Florida State University
Tallahassee, FLSkills
- Sales strategies
- Upselling techniques
- Recommendation tailoring
- Customer engagement
- Time management
- Multitasking
- Task prioritization
- Problem solving
- Self-motivation
Timeline
Captain/ Server/ Bartender
Grace Prime Steakhouse
08.2024 - Current
Campus Recruiter
American Express Powered by MSH Consulting
07.2021 - 07.2023
Talent Acquisition Specialist
Hayes Locums LLC.
09.2020 - 07.2021
Cruise Account Executive
Regent Seven Seas Cruises
06.2019 - 07.2020
Bachelor of Science - Marketing
Florida State University