Christina Parks
Macon
Summary
Seasoned Property and Casualty Insurance Agent with comprehensive understanding of complex insurance policy structures, and claims processing. Exceptional skills in customer service, risk assessment, premium negotiation and client portfolio management. Known for fostering lasting relationships with clients while consistently meeting individual sales goals and contributing to team success. Skilled at leveraging industry trends to shape sales strategies and promote insurance products.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Property and Casualty Insurance Agent
Lader Insurance Group
Macon
10.2023 - Current
- Assisted clients in selecting appropriate property and casualty insurance policies.
- Reviewed client applications for accuracy and completeness before submission.
- Explained policy features, benefits, and coverage options to clients.
- Collaborated with underwriters to assess risks and determine policy terms.
- Managed client inquiries and resolved issues related to claims processing.
- Developed relationships with clients to understand their insurance needs better.
- Prepared documentation for new policies and renewals in a timely manner.
Bakery Owner
Sweet Creations by Crissy
Macon
12.2015 - Current
- Managed daily operations and ensured efficient workflow across all business functions.
- Developed strategic marketing plans to enhance brand visibility and customer engagement.
- Oversaw financial management, including budgeting and expense tracking for the business.
- Established supplier relationships to optimize inventory management and product quality.
- Implemented customer service protocols to enhance client satisfaction and loyalty.
- Coordinated community outreach programs to strengthen local partnerships and brand presence.
Education
BBA - Biblical Studies
Anchor College
Fort Valley, GA 08.2024 - 07.2025
BBA - Biblical Studies
Anchor College
Fort Valley, GA 08.2022 - 06.2023
Associate of Science - Human Resources And Technology Management
Central Georgia Technical College
Macon, GA 06.2012 - 06.2014
Skills
- Policy writing
- Claims processing
- Risk assessment
- Client relationship management
- Compliance knowledge
- Customer service
- Inventory control
- Financial management
- Marketing strategy
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Continuing education
- Policy analysis
- Underwriting
- Claims management
- Integrity and ethics
- Goal-oriented mindset
- New business development
- Customer needs assessment
- Client retention
- Sales quota achievement
- Policy management expertise
- Account management
- Licensed insurance agent
- Client account management
- Product knowledge
Timeline
BBA - Biblical Studies
Anchor College
08.2024 - 07.2025
Property and Casualty Insurance Agent
Lader Insurance Group
10.2023 - Current
BBA - Biblical Studies
Anchor College
08.2022 - 06.2023
Bakery Owner
Sweet Creations by Crissy
12.2015 - Current
Associate of Science - Human Resources And Technology Management
Central Georgia Technical College
06.2012 - 06.2014
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