CHRISTINE HA-YOUNG
Marietta
Summary
Dynamic professional with a unique background as both a Flight Attendant and a Paralegal/Pre-Closer, bringing together exceptional client service, meticulous attention to detail, and strong organizational skills. Experienced in managing high-pressure environments with professionalism and composure, while ensuring compliance with strict regulations and protocols. Skilled in coordinating complex real estate transactions, preparing legal and closing documents, and liaising effectively with attorneys, clients, lenders, and agents. Known for strong interpersonal communication, problem-solving abilities, and proficiency in adaptability and collaboration with a client-centered approach.
Overview
13
13
years of professional experience
Work History
Pre-Closer/Paralegal
KATZ DURELL, LLC
Atlanta
11.2022 - Current
- Review real estate contracts, purchase agreements, and title commitments for accuracy and compliance
- Communicate with real estate agents, lenders, attorneys, and clients to coordinate closing timelines
- Verify completion of title searches, HOA statements, payoff statements, and other required documents prior to closing
- Schedule and confirm appointments and closings for attorneys, agents, and clients
- Collect, verify, and disburse earnest money deposits, wire transfers, and closing funds
- Resolve pre-closing issues such as title defects, missing documentation, or discrepancies
- Sustain accurate records in closing software and prepare pre-closing documentation to meet all deadlines
- Greet clients, visitors, and vendors in a professional manner, creating a positive and inviting first impression for the firm
- Maintain reception area and conference rooms, preparing spaces for client meetings and closings
- Manage multi-line phone systems, screen calls, answers, and direct inquiries to appropriate staff or attorneys
- Enter data from contracts and provided information with precision and initiates communication among the necessary parties
- Support attorneys in document preparation for all real estate transactions
Flight Attendant
United Airlines
Chicago
10.2018 - 06.2025
- 6.5 years of service, consistently recognized for professionalism, reliability, and dedication to passenger safety and satisfaction
- Ensured compliance with FAA regulations and company policies while maintaining a calm, authoritative presence in high-pressure situations
- Delivered friendly, welcoming, and exceptional service to diverse passengers, resolving conflicts, and addressing needs with discretion and empathy
- Worked domestic and international routes, demonstrating strong performance and adaptability in cross-cultural environments
- Managed in-flight emergencies and medical incidents, applying safety training and first aid protocols to protect passenger well-being
- Prepared and served meals and beverages based on passenger preferences
- Supported Customer Service Representatives, Pilots, Flight Attendants, other colleagues to provide an efficient and amicable traveling and working experience
Preschool Teacher/Office Manager
The Goddard School
Atlanta
10.2012 - 05.2018
- Taught class sizes of 16-20, encouraging self-directed and immersive play to nurture curiosity fine motor skills, and social skills
- Implemented additional age-appropriate recreational activities such as yoga and dance
- Communicated with parents daily to relay student activities, milestones, and behaviors
- Collaborated on plans with parents to aid students to excel in and out of the classroom
- Led classes to preschool-aged children according to their unique developmental stages and abilities
- Provided detailed tours to prospective parents answering all pertinent questions
- Ensured 200+ student documentation and files remained current and organized
- Assisted in daily management operations by overseeing and managing educators and staff
- Interviewed and evaluated candidate resumes and provided detailed feedback to drive hiring decisions
- Delivered professional customer support by answering inquiries, resolving complaints, and scheduling appointments
Education
Bachelor of Science (B.S.) - Sociology
Kennesaw State University
Kennesaw, GASkills
- Contract review
- Document preparation
- Title search verification
- Closing coordination
- Compliance assurance
- Customer relationship management
- Conflict resolution
- Time management
- Problem solving
- Attention to detail
- Interpersonal skills
- Effective communication
- Adaptability
- Self motivation
- Analytical thinking
- Resourcefulness
- Safety compliance
- Team collaboration
- Customer service
- Organizational skills
- Staff supervision
- Office administration
Timeline
Pre-Closer/Paralegal
KATZ DURELL, LLC
11.2022 - Current
Flight Attendant
United Airlines
10.2018 - 06.2025
Preschool Teacher/Office Manager
The Goddard School
10.2012 - 05.2018
Bachelor of Science (B.S.) - Sociology
Kennesaw State University