Christine Masters
Oxford
Summary
Adept Pharmacy Technician with a proven track record at CVS Pharmacy, enhancing workflow efficiency and patient confidentiality. Excelled in problem-solving and team collaboration, significantly improving medication dispensing accuracy. Demonstrated expertise in HIPAA compliance and workflow optimization, ensuring high levels of customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Omnicare of Atlanta
01.2021 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
CVS Pharmacy
01.2018 - 01.2021
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Associate Of General Studies - General Studies
Georgia State University
Atlanta, GA05.2016
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician
Omnicare of Atlanta
01.2021 - Current
Pharmacy Technician
CVS Pharmacy
01.2018 - 01.2021
Associate Of General Studies - General Studies
Georgia State University
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