Christopher Browning
Macon
Summary
Dynamic professional with a proven track record in hospitality and healthcare, exemplified by exceptional customer service at Wild Wing Cafe and adept cash handling skills. Expert in fostering guest engagement and teamwork, significantly enhancing customer satisfaction and operational efficiency. Renowned for a strong work ethic and hospitality service expertise, consistently achieving positive outcomes in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Server/ Bartender
Wild Wing Cafe
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Patient Transporter
Atrium Healthcare
08.2021 - 03.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Bartender
Chili's Bar and Grill
02.2010 - 08.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
High School Diploma -
Ft. Gordon Military Academy
Augusta, GA03.2005
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Team collaboration
- Sales techniques
- Order accuracy
Timeline
Server/ Bartender
Wild Wing Cafe
05.2024 - Current
Patient Transporter
Atrium Healthcare
08.2021 - 03.2024
Bartender
Chili's Bar and Grill
02.2010 - 08.2021
High School Diploma -
Ft. Gordon Military Academy
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