Christopher Christian
1470 Neighborhood Walk
Summary
Dynamic and results-driven Lead Installer at AirPros USA, recognized for enhancing customer satisfaction through exceptional installation techniques and effective communication. Proven problem-solver focused on quality control, consistently exceeding targets while fostering positive client relationships. Skilled in HVAC troubleshooting and dedicated to delivering high-quality service.
Overview
7
7
years of professional experience
Work History
LEAD INSTALLER/Service Technician
AIRPROS USA
06.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Installed complete systems at new residential and business construction sites.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
INSTALLER
HULL SERVICE COMPANY
04.2020 - 06.2022
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Performed troubleshooting on HVAC systems to determine the root cause of issues.
- Conducted maintenance service on HVAC systems to increase equipment life expectancy and prevent costly repair work.
- Enhanced customer satisfaction by providing timely and accurate installations.
WELDER
PROCESS TECHNOLOGY INTERNATIONAL
04.2018 - 06.2020
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to a positive company reputation and repeat business.
- Collaborated with team members for seamless project execution, improving overall productivity.
Education
DIPLOMA - AIR CONDITIONING TECHNOLOGY
ATLANTA AREA TECHNICAL COLLEGE
ATLANTA, GA05-2020
Skills
- Installation techniques
- HVAC troubleshooting
- Quality control
- Customer service
- Problem-solving
- Effective communication
- Time management
- Conflict resolution
- Maintenance and repair
- Attention to detail
- Positive attitude
Timeline
LEAD INSTALLER/Service Technician
AIRPROS USA
06.2022 - Current
INSTALLER
HULL SERVICE COMPANY
04.2020 - 06.2022
WELDER
PROCESS TECHNOLOGY INTERNATIONAL
04.2018 - 06.2020
DIPLOMA - AIR CONDITIONING TECHNOLOGY
ATLANTA AREA TECHNICAL COLLEGE
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