Christopher Cobb
Cumming
Summary
Leadership-focused operations professional with experience in team management, training, customer service, scheduling, and daily business operations. Known for dependable performance, strong communication, and a commitment to developing others while supporting team goals. Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager, Certified Trainer
Mister Car Wash
Cumming, GA
08.2020 - Current
- Lead and support a team of high-potential employees while promoting accountability and performance standards.
- Make ethical decisions aligned with company values and operational goals.
- Maintain professional communication and strong working relationships with team members and guests.
- Drive operational consistency, scheduling efficiency, and procedural excellence.
- Adapt training methods to meet individual learner needs and improve team development.
- Coach and mentor employees to strengthen skills and support growth.
- Approach challenges as opportunities to improve team performance and business results.
Shift Leader
Wendy’s
Cumming, GA
12.2016 - 08.2020
- Delivered excellent customer service by welcoming guests and accurately taking orders.
- Assisted with interviewing, hiring, and training new staff members.
- Managed daily cash handling, safe counts, and deposits totaling $2,000.
- Recorded inventory and maintained stocked facilities to support operations.
- Directed crew members and reassigned tasks to maintain workflow and efficiency.
- Prepared food with speed and accuracy to support customer satisfaction.
- Resolved guest and staff concerns while helping reduce stressful situations.
Education
High School -
South Forsyth High School
Cumming, GA05-2019
Skills
- Team leadership and coaching
- Customer service and guest resolution
- Training, onboarding, and development
- Scheduling and operational support
- Cash handling and deposit management
- Inventory tracking and stocking
- POS systems and Microsoft/Google applications
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Business development
Certification
Awards and Recognition
• Georgia CTI Leader, South Forsyth High School.
• Attended CTI Leadership Conference, Nov 2018.
• Recognized for dependable, reliable, and consistent leadership qualities.
Awards and Recognition
Georgia CTI Leader, South Forsyth High School., Attended CTI Leadership Conference, Nov 2018., Recognized for dependable, reliable, and consistent leadership qualities.
Timeline
General Manager, Certified Trainer
Mister Car Wash
08.2020 - Current
Shift Leader
Wendy’s
12.2016 - 08.2020
High School -
South Forsyth High School