Reliable and driven Insurance Claims Specialist with a strong drive for career development. Proficient in Word and Outlook. Strong problem solver and able to multi-task.
Overview
22
22
years of professional experience
Work History
Bodily Injury Claims Adjuster
GEICO Insurance
2021.10 - Current
Achieved timely completion of loss reports and thorough investigations of complex auto claims. Secured amicable settlements through effective negotiations with injured parties, safeguarding insured interests. Conducted detailed reviews of coverage liability and damages, leveraging extensive knowledge of insurance policies. Discovered subrogation potential and facilitated necessary referrals. Identified and evaluated claims for potential fraud. Delivered high-quality customer service in a call center setting, effectively identifying and meeting customer needs. Reviewed claims for comparative negligence and issued letters in compliance with state and company guidelines.
Front End Supervisor
Restaurant Depot
2020.12 - 2021.08
Managed front end cashiers including creating schedules, scheduling breaks, and training. Processed UPC changes, customer arrivals, counting customers to reduce shrinkage. Ensured that correct item numbers are used for products sold in store. Opening and closing of cashier tills and processing cash office documentation, including the daily cash deposits. Maintained company administrative task to ensure positive results for corporate audits.
Par 4 Server
Cracker Barrel
2014.03 - 2020.12
Managed server floorplans and side-work duties. Prepped food and beverages for use before store opening including quality, temperature check, and out of date food disposal and accounting.
Guest Service Leader
Target
2004.09 - 2014.03
Processed cash office duties including counting of register tills, deposits, and withdrawals. Managed cashier in and out times, breaks, and lunches. Performed returns and exchanges while processing damaged goods for disposal or return to vendors.
Education
ABA -
Georgia Highlands College
12.2021
Dual Seal Diploma - undefined
Adairsville High School
06.2005
Skills
Outstanding written and verbal communication skills Customer oriented and Exceptions customer service skills
Knowledge of Good Faith Claims Handling practices and procedures Excellent time management skills
Experienced claim negotiator and efficient in regard to claims resolution and settlement