Christopher Guillory
McDonough,GA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle Mexican Grill
01.2021 - Current
- Managed team performance through coaching, training, and development programs for staff engagement.
- Oversaw inventory management processes ensuring product availability and minimizing waste.
- Implemented cost control measures reducing overhead while maintaining quality standards.
- Developed strategic marketing plans to increase brand awareness and drive sales growth.
- Fostered a positive workplace culture promoting teamwork and high employee morale.
Assistant Manager
Chipotle Mexican Grill
07.2020 - 01.2021
- Trained and mentored new staff on operational procedures and company standards.
- Developed scheduling systems that increased labor efficiency during peak hours.
- Collaborated with management on strategic initiatives to boost employee engagement.
Service Leader
Chipotle Mexican Grill
01.2020 - 07.2020
- Led team in delivering exceptional customer service, enhancing overall dining experience.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
Apprentice Electrician
IBEW Local 613
01.2017 - 03.2020
- Installed and maintained electrical systems in compliance with safety standards.
- Assisted senior electricians in troubleshooting and resolving electrical issues efficiently.
Crew Member
Chipotle Mexican Grill
03.2019 - 01.2020
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Prepared food items according to established recipes and safety standards.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
Panera Bread Associate
Panera Bread
07.2016 - 01.2017
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High school diploma -
Woodland High School
Stockbridge, GA05.2016
Skills
- Human Resources
- People Development
- Catering
- Labor Cost Analysis
- Guest Services
- Restaurant Management
- Sales
- Inventory Control
- Kitchen Management Experience
- Microsoft Word
- Assistant Manager Experience
- Team Management
- Profit & Loss
- Restaurant Experience
- Recruiting
- Budgeting
- Culinary Experience
- Food Safety
- Forecasting
- Payroll
- Management
- Store Management Experience
- Training
- New restaurant opening support
Certification
ServSafe
ServSafe Proctor
Additional Information
-At chipotle I trained and developed 4 new general managers from underneath me as well as an handful of assistant general managers.
-During my time as a GM at chipotle I opened 2 new locations for them and assisted as training support for 3 other new restaurants outside of my district.
-For 2 years I’ve been a multi unit GM going to help struggling stores in my district to provide support for my DM and have ran the district multiple times while my DM was out of town or away.
-I stepped up as acting DM for my district for 2 months when district was without a DM
Timeline
General Manager
Chipotle Mexican Grill
01.2021 - Current
Assistant Manager
Chipotle Mexican Grill
07.2020 - 01.2021
Service Leader
Chipotle Mexican Grill
01.2020 - 07.2020
Crew Member
Chipotle Mexican Grill
03.2019 - 01.2020
Apprentice Electrician
IBEW Local 613
01.2017 - 03.2020
Panera Bread Associate
Panera Bread
07.2016 - 01.2017
High school diploma -
Woodland High School
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