Epic
Christopher Rankine
Atlanta
Summary
Experienced healthcare professional with over 10 years of experience. Dynamic and detail-oriented HEDIS Abstractor with a proven track record. Excelling in regulatory compliance and cross-functional collaboration. Experienced in reporting on HEDIS/STARS applications and data extract from various databases. Skilled in public speaking, adept at remote learning, and committed to achieving excellence in healthcare data management.
Overview
7
7
years of professional experience
Work History
Epic Support Consultant
Pivot Point Consulting (A Vaco Company)
07.2021 - 12.2024
- Provided Epic Cadence & Ambulatory support & training
- Assisted with abstracting charts
- Knowledge of HEDIS, Medicare ratings, and regional, state, and health plan specific projects
- Assisted users with collecting co-payments and fees
- Provided support to front desk tech on how to create new patient records and how to register and schedule patients
- Logged tickets regarding computer and printer mapping
- Assisted with data migration efforts, ensuring accurate transfer of information from legacy systems into the Epic platform without loss or corruption of data.
CHART ABSTRACTION
CSI Healthcare IT
01.2021 - 06.2021
- Under the direction of the HEDIS PM, supported the annual HEDIS PM by coordinating the identification, collection, and abstraction of medical records and other data in collaboration with other HEDIS staff
- Assisted the Manager in the coordination and preparation of the HEDIS medical record review which includes ongoing review of records submitted by providers and the annual HEDIS medical record review
- Participated in meetings with vendors for the medical record collection process
- Assisted Manager with medical record vendor oversight
- Medical records retrieval, naming charts, uploading charts, cleaning up medical records and going to other sites (doctor offices) to retrieve medical records
- Contacted provider offices to request records, naming records based off of spreadsheet
- Maintained accuracy, completeness, and security for medical records and health information.
Epic Support Consultant
RA of Atlanta LLC
09.2020 - 11.2020
- Retrieved patient records and charts from various sources, including electronic health records (EHR) systems, paper records, and other relevant documents
- Accurately abstract and enter patient information into the EHR system, following established protocols and ensuring compliance with privacy and security regulations (e.g., HIPAA)
- Assisted with chart abstraction
- Verified and update patient demographics, medical history, medications, and other relevant data in the patient's Chart
HEDIS ABSTRACTION SPECIALIST
TekSystems
09.2019 - 12.2019
- Assisted in the development of data collection protocols and reporting processes
- Supported quality improvement initiatives by providing accurate and timely HEDIS data
- Collected, arranged, and input information into database system.
- Collected, arranged, and input information into database system.
- Conducted data abstraction and chart review for HEDIS measures, maintaining a high level of accuracy and efficiency
- Collaborated with internal teams to identify and resolve data discrepancies
- Ensure HEDIS data and reports are accurate through investigation, auditing, and improvement opportunities
HEDIS ABSTRACTOR & HEDIS REVIEWER II
Experis
01.2018 - 05.2018
- Reviewed the information to make sure that the clinical data items were accurately abstracted for HEDIS reporting
- Weekly team meetings are held to discuss progress, measurements, and overall record compliance
- Completed validations of medical records and overreads for CIS, IMA, EED, BPD, COL, and WCC
- Completed 60 or more charts per day were produced, exceeding the expected number while keeping accuracy at 97%
- Extended volunteer hours upon request to assist in fulfilling project year requirements
- Examined and extracted pertinent clinical information from computerized medical records to determine the suitable code for operations knowledgeable about the Reveler Platform Software
- Investigated medical records assigned to the relevant measure
- Worked Medicaid charts for various hospital systems and Healthcare Plans
- Ensuring consumer privacy by adhering to HIPPA laws and completing assignments on schedule
- Compliance with NCQA, federal, state and other regulatory agency standards
Education
Bachelor of Arts - Political Science And Government
The University of Arizona Global Campus
Arizona07-2013
Skills
- Hedis Abstractor
- Regulatory compliance
- Workflow Optimization
- Public Speaking
- Cross-functional collaboration
- Data Entry
- Attention to Detail
- Remote Learning
- Time Management
- Mastery
- Reporting
- Technical Support
- Proficiency
Software
Cerner
Outlook
Excel
ServiceNow
Timeline
Epic Support Consultant
Pivot Point Consulting (A Vaco Company)
07.2021 - 12.2024
CHART ABSTRACTION
CSI Healthcare IT
01.2021 - 06.2021
Epic Support Consultant
RA of Atlanta LLC
09.2020 - 11.2020
HEDIS ABSTRACTION SPECIALIST
TekSystems
09.2019 - 12.2019
HEDIS ABSTRACTOR & HEDIS REVIEWER II
Experis
01.2018 - 05.2018
Bachelor of Arts - Political Science And Government
The University of Arizona Global Campus
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