Chynna Black
Atlanta
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Center Manager
European Wax Center
06.2024 - Current
- Manage daily operations, ensuring compliance with company standards and procedures.
- Train and mentore staff on best practices for customer service and product knowledge.
- Oversee inventory management, optimizing stock levels to meet customer demand efficiently.
- Implemented promotional strategies to enhance client engagement and boost service sales.
Customer Service Associate
Walgreens
02.2022 - 04.2024
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained inventory levels by restocking shelves and organizing merchandise displays effectively.
- Resolved customer complaints promptly, improving satisfaction and loyalty through effective communication skills.
Shift Leader
Goodfellas Pizzeria
12.2019 - 03.2022
- Supervised team members to ensure adherence to food safety and operational standards..
- Delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Monitored inventory levels, reducing waste through effective stock management practices.
Education
Biology
Xavier University of Louisiana
New Orleans, LAHigh School Diploma -
Pebblebrook High School
Mableton, GA05-2015
Skills
- Operations management
- Staff leadership
- Sales management
- Facility management
- Account management
- Customer service
- Schedule management
- Data management
- Customer relations
Timeline
Center Manager
European Wax Center
06.2024 - Current
Customer Service Associate
Walgreens
02.2022 - 04.2024
Shift Leader
Goodfellas Pizzeria
12.2019 - 03.2022
Biology
Xavier University of Louisiana
High School Diploma -
Pebblebrook High School