Ciara Harper
Conyers
Summary
Dedicated Medical Assistant with a proven track record of excelling in diverse roles, both independently and as part of a team. Skilled in efficiently managing multiple tasks, even in high-pressure situations. Detail-oriented professional eager to leverage medical expertise and collaborative abilities in a fast-paced, goal-oriented setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pediatric Medical Assistant
InTouch Pediatrics
02.2026 - Current
- Coordinated appointment scheduling and follow-up reminders to enhance clinic efficiency.
- Led quality assurance initiatives to enhance compliance with health regulations and standards in pediatric settings.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Educated parents on proper child healthcare practices, promoting overall family wellbeing.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
Pediatric Medical Assistant
Conyers Pediatrics
Conyers, GA
07.2025 - 01.2026
- Administered immunizations and medications, ensuring adherence to pediatric protocols.
- Assisted healthcare providers with patient examinations and diagnostic procedures.
- Managed patient records using electronic health record (EHR) systems for accuracy and confidentiality.
- Educated families on treatment plans and healthy lifestyle choices for improved patient care outcomes.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Contributed to public health, participated in health fairs and school programs to educate community on pediatric health issues.
Medical Assistant
Piedmont
Conyers, GA
01.2025 - 06.2025
- Assisted healthcare providers with patient examinations and procedures, ensuring adherence to safety protocols.
- Managed patient scheduling and follow-up appointments to optimize clinic workflow.
- Administered immunizations and medications under supervision, adhering to regulatory guidelines.
- Documented patient histories and vital signs accurately in electronic health records system.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Pediatric Medical Assistant
Maxim Staffing
Joliet
06.2022 - 01.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed school physicals including vision testing, vitals, and vaccines needed
- Administered vaccinations and medications for timely delivery of essential treatments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
MEDICAL ASSISTANT
Health Solutions
Tinley Park, IL
08.2021 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
MEDICAL RECEPTIONIST
Health Solutions
12.2021 - 11.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Marketing Assistant
Kimyh Design Boutique
01.2020 - 01.2022
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Lead Medical Assistant
On Dmed Urgent Care
02.2018 - 08.2020
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
Education
Medical Assisting
Prairie State College
Chicago Heights, IL05.2021
Crete Monee High School
Crete, IL05.2015
Certification
LICENSURES
Cardiopulmonary Resuscitation (CPR/BLS) - AHA
Certified Medical Assistant License (CMA)
Customer service proficiency
Data management
Timeline
Pediatric Medical Assistant
InTouch Pediatrics
02.2026 - Current
Pediatric Medical Assistant
Conyers Pediatrics
07.2025 - 01.2026
Medical Assistant
Piedmont
01.2025 - 06.2025
Pediatric Medical Assistant
Maxim Staffing
06.2022 - 01.2025
MEDICAL RECEPTIONIST
Health Solutions
12.2021 - 11.2022
MEDICAL ASSISTANT
Health Solutions
08.2021 - 01.2023
Marketing Assistant
Kimyh Design Boutique
01.2020 - 01.2022
Lead Medical Assistant
On Dmed Urgent Care
02.2018 - 08.2020
Medical Assisting
Prairie State College
Crete Monee High School