Detail-oriented with expertise in multitasking and organization. Recognized for clear communication and resilience, successfully managing multiple orders while ensuring guest satisfaction and team effectiveness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cast & Crew
Amstar Cinemas
06.2024 - Current
Provided excellent customer service to enhance guest experiences and address issues or concerns.
Operated point-of-sale systems efficiently for accurate transaction processing.
Monitored inventory levels to support restocking efforts and minimize waste.
Trained new team members on procedures, customer service, and sales techniques.
Contributed to increased sales by upselling menu items and promoting special offers.
Resolved guest concerns promptly to maintain satisfaction and loyalty.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Promoted a positive work environment through effective communication and teamwork among staff members.
Team Member
Urban Air Trampoline and Adventure Park
12.2022 - 07.2023
Ensured safety compliance by conducting regular inspections of equipment and facilities.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Collaborated with team members to maintain the cleanliness and organization of park areas.
Trained new staff on operational procedures and safety protocols to ensure consistency.
Monitored guest interactions to provide immediate support and resolve concerns efficiently.