Ciarra Campbell
Covington,GA
Summary
Dedicated and versatile professional with leadership experience in corrections, insurance claims, and operations management. Skilled in supervising teams, managing high-volume caseloads, and improving operational efficiency. Recognized for strong communication, crisis management, and problem-solving abilities, with a proven record of maintaining compliance, safety, and customer satisfaction.
Overview
8
8
years of professional experience
Work History
CSM Correctional Sergeant
Georgia Department of Corrections
07.2025 - Current
- Supervised correctional officers and inmates to maintain safety, security, and compliance within the facility. Directed staff responses to emergencies, conducted inmate counts and searches, enforced disciplinary actions, and prepared detailed reports. Trained and mentored officers while ensuring adherence to policies and regulations, recognized for strong leadership and professionalism under pressure.
CSM Correctional Officer 3
Georgia Department of Corrections
05.2022 - 07.2025
- Maintains safety and security within a correctional facility by supervising inmates, enforcing rules, and supporting rehabilitation efforts. Ensures compliance with state laws, departmental policies, and institutional procedures while protecting staff, inmates, and the public.
Claims Service Representative
GEICO
12.2021 - 05.2022
- Handled auto insurance claims from initial intake to resolution, providing customer service and ensuring accurate claim evaluation in compliance with company policies and state regulations. Investigates claims, determines liability, negotiates settlements, and supports policyholders through the claims process.
Operations and Support Manager
Risk Management Of Atlanta
10.2017 - 05.2022
- Oversaw daily operations for both customer support and logistics, managing high-volume call center activities alongside scheduling, inventory, and distribution functions. Provided leadership and training to staff, ensuring compliance with company policies and service-level standards. Directed order fulfillment and transportation processes to improve efficiency and customer satisfaction while reducing operational errors. Recognized for strong problem-solving, effective communication, and the ability to maintain organizational productivity in fast-paced environments.
Education
Associate of Science - Nursing
South College
Atlanta, GA07-2026
High School Diploma -
Dodge County High School
Eastman, GA06-2010
Skills
- Conflict management
- Emergency response
- Work planning
- Exceptional communication
- Time management
- Microsoft office
Timeline
CSM Correctional Sergeant
Georgia Department of Corrections
07.2025 - Current
CSM Correctional Officer 3
Georgia Department of Corrections
05.2022 - 07.2025
Claims Service Representative
GEICO
12.2021 - 05.2022
Operations and Support Manager
Risk Management Of Atlanta
10.2017 - 05.2022
Associate of Science - Nursing
South College
High School Diploma -
Dodge County High School
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