Cierra Madison
Dublin,GA
Summary
Versatile and diligent, with a proven track record at Leslie Cleaning Services, I excel in housekeeping and problem-solving, ensuring high client satisfaction. My strong work ethic and teamwork skills have significantly contributed to process improvements and positive customer feedback, showcasing my ability to meet diverse needs efficiently.
Overview
9
9
years of professional experience
Work History
House Sitter
Leslie Cleaning Services
Jacksonville, FL
01.2025 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Collected, forwarded or signed for mail, packages, or home services.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
Cashier
Dublin Foods Inc.
11.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Hanger
Tip Top Poultry
Marietta, GA
11.2020 - 10.2024
- Managed multiple projects simultaneously, ensuring timely completion of all hanger-related tasks.
- Completed high-quality alterations in a timely manner, contributing to increased customer satisfaction rates.
- Provided valuable input during team meetings for continuous improvement initiatives within the facility''s processes and procedures.
Secretary
Leslie Cleaning Services
Jacksonville, FL
01.2016 - 11.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
GED -
East Laurens High
East Dublin, GA01.2019
Skills
- Flexible schedule
- Problem-solving
- Flexibility
- Housekeeping
- Phone and email communication
- Mail handling
- Cleaning proficiency
- Strong work ethic
- Schedule flexibility
- Teamwork and collaboration
- Attention to detail
- Creative thinking
- Appointment setting
- Sales promotions
Timeline
House Sitter
Leslie Cleaning Services
01.2025 - Current
Cashier
Dublin Foods Inc.
11.2024 - 02.2025
Hanger
Tip Top Poultry
11.2020 - 10.2024
Secretary
Leslie Cleaning Services
01.2016 - 11.2020
GED -
East Laurens High
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