Cierra Richards
Atlanta
Summary
Dynamic and self-motivated professional with extensive experience at Walmart, excelling in merchandise handling and stock replenishment. Proven track record of enhancing store efficiency and customer satisfaction through attention to detail and strong interpersonal skills. Recognized for consistently exceeding performance metrics in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Overnight Stocker and Receiver
Walmart
12.2020 - Current
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
Security Officer
Allied Universal Security Services
06.2024 - 04.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Marshalls
08.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Price Chopper
08.2020 - 11.2020
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Order Picker
Chewy Warehouse
02.2020 - 07.2020
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Excellent communication skills, both verbal and written.
Inventory Specialist
WIS International Inventory
09.2019 - 05.2020
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Sales Associate
Lowe's
04.2019 - 09.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Housekeeper
Highland Manor Nursing Home
02.2019 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Manager Trainee
Popeyes
11.2017 - 01.2019
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Managed and mentored team of 15 employees.
Education
Pocono Mountain West
Pocono Manor, PA01-2017
Skills
- Merchandise handling
- Stock replenishment
- Shipping and receiving
- Order picking
- Time management
- Attention to detail
- Self-motivated and independent
- Workplace cleanliness
- Shelf stocking
- Customer relationships
- Sales support
Timeline
Security Officer
Allied Universal Security Services
06.2024 - 04.2025
Overnight Stocker and Receiver
Walmart
12.2020 - Current
Sales Associate
Price Chopper
08.2020 - 11.2020
Order Picker
Chewy Warehouse
02.2020 - 07.2020
Inventory Specialist
WIS International Inventory
09.2019 - 05.2020
Sales Associate
Marshalls
08.2019 - 02.2021
Sales Associate
Lowe's
04.2019 - 09.2019
Housekeeper
Highland Manor Nursing Home
02.2019 - 05.2019
Manager Trainee
Popeyes
11.2017 - 01.2019
Pocono Mountain West
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