Cierra Williams
Augusta
Summary
Adept at enhancing operational efficiency, I streamlined cash posting at Wellstar MCG, significantly reducing errors through meticulous audits. My expertise in data entry and strong leadership qualities shone as I improved financial processes and patient experience across roles, ensuring accuracy and compliance with HIPAA regulations.
Overview
6
6
years of professional experience
Work History
Cash Posting Specialist
Wellstar MCG
06.2021 - Current
- Enhanced efficiency by streamlining cash posting processes and implementing automated systems.
- Collaborated with other departments to resolve discrepancies and improve overall cash flow management.
- Maintained accurate financial records, ensuring smooth operations in the billing department.
- Reduced errors in cash postings by conducting thorough audits and reconciliations on a regular basis.
- Assisted in month-end closing procedures to ensure timely completion of financial statements for senior management review.
Front Desk Medical Receptionist
Augusta Eye M.D
07.2020 - 06.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Helped patients complete necessary medical forms and documentation.
Insurance Verification Specialist
SouthStar Ambulance Services
07.2018 - 07.2020
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
Education
Ceritfication - Medical Billing And Coding
Virginia College
Augusta, GA08-2018
High School Diploma -
Burke County High School
Waynesboro, GA05-2005
Skills
- Leadership qualities
- Accuracy and speed
- Banking
- Data entry proficiency
- Payment processing
- Cash handling experience
Timeline
Cash Posting Specialist
Wellstar MCG
06.2021 - Current
Front Desk Medical Receptionist
Augusta Eye M.D
07.2020 - 06.2021
Insurance Verification Specialist
SouthStar Ambulance Services
07.2018 - 07.2020
Ceritfication - Medical Billing And Coding
Virginia College
High School Diploma -
Burke County High School
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