Cindy Ackerman

- Following patients throughout their hospital stay

-Making sure their discharge plan is arranged appropriately for the patient's needs

-Coordinate between other departments within the hospital to confirm all arrangements are made and patient is ready for discharge

-Contact outside sources to have any home needs or rehab needs arranged.

-Order supplies for the entire department

-Answer calls for the department and transfer calls as needed

-Schedule meetings and luncheons

- Update file spread sheets within Excel

-Contact patient and family members to update on discharge plan

-Contaction doctors to update them on patient's status for any needs

-Answered phone calls on a very busy medical floor

-Answered call lights coming from patient's rooms

-Ordered supplies

-Submitted/called in tickets for IT related issues

-Handled any concerns from patients and families

-Relayed messaged between nurses, families, doctors, and other staff

-Organized patient's hard chart

-Handled admitting and discharging patient's with in the computer

-Registering patient's for outpatient procedures

-Registering patient's for an emergency room visit

-Chart audits

-Ensured patient's and family members of their date and time of procedures

-Collected payment for ER visits and outpatient procedures

-Escorting patient's and families to the correct location of hospital

-Receptionist duties

-Answered and directed the phone calls for the main hospital

-Responsible for checking all outpatient procedures in

-Ensured patient's and families were in the correct location

-Used the intercom system anytime it was needed

-Maintained a professional manner

-Ensured vendors made their appointments within any department of hospital