Cindy Melendez
DRY BRANCH
Summary
Healthcare professional, prepared for role in clinical support and patient care. Proven ability to assist in medical procedures and manage patient interactions effectively. Strong focus on team collaboration and achieving high-quality patient outcomes. Reliable and adaptable to changing clinical environments, skilled in medical terminology and patient care techniques.
Overview
15
15
years of professional experience
Work History
Phlebotomy Supervisor
Doctors General Laboratory
12.2014 - 04.2019
- managed a team of 20 phlebotomists, who draw blood samples. They are responsible for ensuring that blood draws are performed safely and efficiently.
- Schedule staff, train new employees, and monitor productivity
- order supplies and distributed them to the team as needed.
- performed venipuncture to geriatric patients on a daily basis.
- collect test sample and send them to the laboratory by the end of each day.
- Monitor monthly productivity and report any deviations
- Ensure compliance with regulatory requirements
Medical Assistant/Spanish Interpreter
Renaissance Medical Center
01.2004 - 12.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Translated between Physicians and spanish speaker patients .
Education
Bachelor of Science - Biology And Spanish
Clayton State University
Morrow, GA12-2025
Associate of Science - Medical Administrative Assistant
Community College of RI
05-2004
Skills
- Patient care
- Medical terminology
- Clinical documentation
- Regulatory compliance
- Data entry
- Team leadership
- Effective communication
- Problem solving
- Employee training
- Bilingual in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomy Supervisor
Doctors General Laboratory
12.2014 - 04.2019
Medical Assistant/Spanish Interpreter
Renaissance Medical Center
01.2004 - 12.2010
Bachelor of Science - Biology And Spanish
Clayton State University
Associate of Science - Medical Administrative Assistant
Community College of RI
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