Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cissy Petrie

Warner Robins,GA

Summary

Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.

Overview

5
5
years of professional experience

Work History

Scheduler/Preceptor

Houston Healthcare
10.2023 - Current
  • Coordinated scheduling of medical staff across multiple departments to optimize resource allocation.
  • Implemented process improvements to enhance efficiency in appointment management systems.
  • Developed and maintained comprehensive schedules for patient appointments and procedures.
  • Collaborated with healthcare teams to ensure alignment on staffing needs and operational requirements.
  • Developed and implemented scheduling processes to optimize resource allocation and workflow efficiency.
  • Trained and mentored junior schedulers, fostering skill development and team collaboration.
  • Analyzed project timelines and adjusted schedules to meet changing priorities and deadlines.
  • Coordinated with cross-functional teams to ensure alignment on project deliverables and timelines.

Referral Coordinator, Front/Back Office Assistant

Surgical Associates of WR
05.2021 - 02.2023
  • Coordinated patient referrals between healthcare providers to streamline access to specialized services.
  • Managed scheduling and follow-up communications, enhancing patient engagement and service continuity.
  • Implemented electronic health record updates, ensuring accurate documentation of referral processes.
  • Trained new staff on referral procedures and systems, fostering team efficiency and knowledge sharing.
  • Analyzed referral patterns to identify areas for process improvement and optimize resource allocation.
  • Collaborated with multidisciplinary teams to coordinate care plans, enhancing patient outcomes and satisfaction.

Navigation Specialist

Atrium Navicent Health
10.2020 - 05.2021
  • Led interdisciplinary teams to develop and implement patient care improvement initiatives.
  • Streamlined workflow processes, enhancing operational efficiency and service delivery.
  • Mentored junior staff on best practices in clinical procedures and patient engagement.
  • Analyzed data trends to inform strategic planning and decision-making for service enhancements.
  • Collaborated with healthcare professionals to ensure compliance with regulatory standards and protocols.
  • Developed training materials for staff development programs, fostering knowledge retention and skill advancement.

Education

Warner Robins High School
Warner Robins, GA
04.2007

GED - undefined

Middle Georgia Technical College
Warner Robins, GA
06.2009

Skills

  • Multitasking
  • Time Management
  • Data Entry
  • Insurance Verification
  • Attention to detail
  • Inventory Management
  • Computer skills; All Microsoft programs
  • Strong work ethic
  • Customer service
  • Critical thinking

Timeline

Scheduler/Preceptor

Houston Healthcare
10.2023 - Current

Referral Coordinator, Front/Back Office Assistant

Surgical Associates of WR
05.2021 - 02.2023

Navigation Specialist

Atrium Navicent Health
10.2020 - 05.2021

GED - undefined

Middle Georgia Technical College

Warner Robins High School

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Cissy Petrie