Clara Castaneda
Gainesville,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level representative position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Receving
Makita USA
01.2024 - 10.2024
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
Front Desk Receptionist & Bilingual
Longstreet Clinic
06.2021 - 10.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
- Streamlined communication between departments, translating documents and facilitating conversations as needed.
Dental Receptionist
Dentist Office
11.2019 - 05.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Facilitated patient education on oral health practices by providing informative brochures and resources.
- Supported dental staff during peak times by assisting with patient preparation and post-care instructions.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Conducted patient intake interviews, recording and documenting relevant information.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
Chestatee High School
05-2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Computer Skills
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Verbal Communication
- Active Listening
- Decision-Making
- Dental staff support
- Pleasant speaking voice
- Appointment confirmation
- Patient interviewing
- Phone reception
- Health information management
- Schedule patients
- Customer Satisfaction
- Multitasking Abilities
- Problem-solving abilities
Languages
Spanish
Professional Working
Timeline
Receving
Makita USA
01.2024 - 10.2024
Front Desk Receptionist & Bilingual
Longstreet Clinic
06.2021 - 10.2023
Dental Receptionist
Dentist Office
11.2019 - 05.2021
High School Diploma -
Chestatee High School
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