Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Clarence Hamilton

Covington

Summary

Dynamic District Manager with extensive experience at Waffle House, excelling in strategic planning and team leadership. Proven track record of boosting employee morale and enhancing operational compliance, resulting in successful store openings and improved customer satisfaction. Skilled in budget management and staff development, driving profitability and fostering collaborative work environments.

Work History

District Manager

Waffle House
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Owner

Olive Garden
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

District Sales Manager

Sears
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.

General Manager

Badcock Home Furniture
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Branch Manager

TitleMax
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Branch Manager

Community Choice Financial Inc.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Education

Associate Degree - Business

DeVry University
Decatur, GA
04.1994

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Sales management
  • Customer relations
  • Staff development
  • Operations management
  • Multi-unit management
  • Decision-making
  • Action plans
  • Team building practices
  • Employee scheduling
  • Team leadership
  • Staff management
  • Conflict management
  • Sales reporting
  • Leadership development
  • Market research
  • Policies and procedures
  • Budget management
  • Workforce development
  • Staff recruiting
  • Business administration
  • Staff supervision
  • Revenue generation
  • Operations oversight
  • Report preparation
  • Projections development
  • Policy enforcement
  • Compliance monitoring
  • Territory management
  • Sales orientation
  • Client relationship building
  • Marketing campaigns
  • Negotiation
  • Budget administration
  • Profitability optimization
  • Vendor management
  • District growth management
  • Performance evaluations

Accomplishments

Growth leader ,sales leader motivational leader

  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result through effectively helping with Task.

Affiliations

  • International Association of Administrative Professionals
  • Lions Club , NAACP,

Timeline

District Manager

Waffle House

Owner

Olive Garden

District Sales Manager

Sears

General Manager

Badcock Home Furniture

Branch Manager

TitleMax

Branch Manager

Community Choice Financial Inc.

Associate Degree - Business

DeVry University

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Clarence Hamilton