Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Clarisa Campos

Mableton

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Teller

Delta Community Credit Union
Atlanta
06.2024 - Current
  • Processed customer transactions accurately and efficiently.
  • Assisted members with account inquiries and financial services.
  • Managed cash drawer, ensuring proper funds and balances.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Delivered exceptional service to customers in person or over telephone.
  • Directed specific questions to appropriate branch personnel.

Patient Services Representative

Benevis Corporate Office
Atlanta
10.2022 - Current
  • Assisting in High Volume Inbound/Outbound Calls
  • Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
  • Assisted with patient registration, insurance verification, and appointment scheduling.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Reviewed patient records for accuracy and completeness of data entry.
  • Resolved customer complaints in a courteous manner while adhering to company policies.

CSS Lead

Dick’s Sporting Goods
Atlanta
11.2020 - 09.2022
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Office Manager

AJA DUI School
Kennesaw
08.2018 - 04.2020
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Provided training to new hires on office policies and procedures.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and advertising.

Office Assistant

Superior Reprographics Inc
Lithia Springs
06.2016 - 07.2018
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Delivered messages and ran errands.

Education

Certificate - Book Keeping Certification

Kennesaw State University
Kennesaw, GA
01.2025 - 05.2025

Medical Assistant Diploma -

Medtech College
Marietta, GA
01-2014

High School Diploma -

Osborne High School
Marietta, GA
01.2010

Skills

  • Bilingual (English/Spanish)
  • Customer Service Skills of Fifteen Years
  • Transaction processing
  • Financial record keeping
  • Patient Registration
  • Appointment Scheduling
  • HIPAA Compliance
  • Multitasking and Organization
  • Money Handling
  • Phone and Email Etiquette
  • Inbound and Outbound Calling
  • Clerical Support
  • Computer Proficiency
  • Store maintenance
  • Office Administration

References

  • Assistant Manager Audra Glass, 678-433-8002
  • Business Owner Joe Locket, 770-590-7662
  • Business Owner Kelly Smith, 770-944-7293
  • Patient Coordinator Jenny Zelaya, 470-539-7204
  • Assistant Branch Manager Matthew Kirlew, 305-846-1301

Timeline

Certificate - Book Keeping Certification

Kennesaw State University
01.2025 - 05.2025

Teller

Delta Community Credit Union
06.2024 - Current

Patient Services Representative

Benevis Corporate Office
10.2022 - Current

CSS Lead

Dick’s Sporting Goods
11.2020 - 09.2022

Office Manager

AJA DUI School
08.2018 - 04.2020

Office Assistant

Superior Reprographics Inc
06.2016 - 07.2018

Medical Assistant Diploma -

Medtech College

High School Diploma -

Osborne High School
Clarisa Campos