Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Boyd

602 Fairhope St Apt 4206 Augusta

Summary

I'm Clarissa Boyd I was born in Syracuse, New York but raised in Augusta, Georgia. I have over 10 years of call center work and remote work experience. I am experienced in Microsoft Office software. I also have over 10 years of retail experience including being a cashier, completing inventory, and restocking.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Axion Healthcare
09.2012 - 02.2025
  • 631-393-6867
  • September 20, 2012- February 25, 2025
  • Remote (Work from Home)
  • Scheduling yearly annual appointments for patients for their primary care physicians
  • Made inbound and outbound calls
  • Providing outstanding customer service to ensure patients needs are met
  • Ask health questionnaires concerning current medical status
  • Made sure they had the correct household items in their home

Client Support Specialist

AmeriSave Mortgage Corporation
02.2021 - 02.2025
  • 404-233-1717
  • February 25, 2021- February 28, 2025
  • Remote (Work from Home)
  • Manage high volume calls, emails, and text in order to enable sales staff to maintain a full line of prospects
  • Transfer interested consumers to the loan officers
  • Set appointments with consumers for the loan officers
  • Deliver excellent customer service for potential and current customers

Night Auditor / Front Desk Receptionist

Holiday Inn Express
02.2025 - 07.2025
  • Book reservations

• Checking guests in and out

• Provides key cards for guests to enter rooms

• Setup breakfast area

• Cleaning

• Show Hospitality

  • Answering front desk
  • Running the night audit to close for the AM/PM shift
  • Handle confidential information, including guest records, with high degree of concern and care

• Anticipate guests needs and respond in a timely manner

• Servicing guests

• 706-922-1414

• February 28, 2025- July 8, 2025

Education

High School Diploma -

Hephzibah High School
Hephzibah, GA
05-2011

Skills

  • Day to day operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Providing great customer service
  • Great listener
  • Find solutions
  • Strong computer skills

Timeline

Night Auditor / Front Desk Receptionist

Holiday Inn Express
02.2025 - 07.2025

Client Support Specialist

AmeriSave Mortgage Corporation
02.2021 - 02.2025

Customer Service Representative

Axion Healthcare
09.2012 - 02.2025

High School Diploma -

Hephzibah High School
Clarissa Boyd