Claude A. Johnson
Macon
Summary
Adept Cable Installation Technician with a solid background in network configuration and problem-solving, honed across roles within the Army and Cox. Demonstrates exceptional adaptability and attention to detail, ensuring quality assurance standards are met. Proven track record of completing complex installations and repairs efficiently, leveraging skills in electrical wiring and conflict resolution. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.
Overview
19
19
years of professional experience
Work History
Paraprofessional
Bibb County School District
Macon, Georgia
08.2022 - 05.2026
- Demonstrated patience, compassion, and empathy in various situations.
- Developed and maintained positive relationships with students, promoting positive attitude toward learning.
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs.
- Worked one-on-one with students to reinforce learning of materials.
- Developed positive relationships with students through encouragement, guidance, and reinforcement of appropriate behaviors.
- Assisted students with general homework and class assignments.
- Led small group and individual instructional sessions.
- Checked on student behavior in the classroom and during lunch periods.
- Provided classroom support to teachers, including organizing materials, grading papers, and preparing instructional activities.
- Assisted in the delivery of instruction according to IEPs or 504 Plans by providing one-on-one or small group assistance as needed.
- Helped teachers manage student behavior in the classroom through positive reinforcement techniques such as praise and rewards.
- Monitored student behavior in order to maintain an orderly learning environment conducive to academic success.
Cable Installation Technician
Cox
Macon, GA
02.2021 - 10.2021
- Configured network devices such as routers, switches, hubs and bridges.
- Utilized various hand tools such as crimpers, strippers, cutters for installation purposes.
- Verified that all installations met local codes and regulations.
- Adhered to safety protocols while working on ladders or roofs at heights up to 30 feet.
- Displayed excellent communication skills when dealing with clients over the phone or face-to-face.
- Demonstrated knowledge of cable installation, termination and testing techniques for both copper and fiber optic cables.
- Installed, terminated and tested coaxial, twisted pair and fiber optic cables in accordance with industry standards.
- Worked independently without direct supervision while demonstrating a high degree of initiative.
- Repaired faulty cabling connections by splicing, recrimping or replacing damaged connectors.
- Provided technical support to customers regarding their cable services.
- Successfully completed jobs within deadlines while ensuring quality assurance standards were met.
- Collaborated closely with other technicians on large projects requiring multiple technicians.
- Managed on-site installation, maintenance and testing tasks, properly documenting processes.
- Pulled cable through ducts by hand and with winches.
- Maintained tools and test equipment.
Fiber Optic Technician
Contractor (Army)
Fort Benning, GA
01.2012 - 06.2012
- Pulled fiber optic cable to perform repairs and additions.
- Installed, spliced and tested fiber optic cables in accordance with industry standards.
- Collaborated with team members to resolve complex issues quickly and efficiently.
- Used optical sources, power meters and optical spectrum analyzers to test optical components.
- Laid underground cable directly in trenches and conduits.
- Placed insulation over conductors and sealed splices with moisture-proof covering.
- Maintained tools and test equipment.
- Pulled cable through ducts by hand and with winches.
Signal Support Specialist (25U)
Army
Fort Myer, VA
10.2007 - 06.2011
- Diagnosed hardware and software malfunctions and resolved problems in a timely manner.
- Provided technical support for secure voice and data communications systems, such as radios, satellite communication systems, and cryptographic equipment.
- Managed inventory of communication equipment such as radios, antennas, amplifiers, modems.
- Maintained network accounts by setting up user accounts, passwords and permissions; monitored system performance to ensure proper functioning of the network.
- Installed cables for local area networks, wide area networks and telephone cabling systems.
Education
Certification - Information Technology
Course Careers
07-2024
Associate in Science (A.S.) - Information Technology
Chattahoochee Valley Community College
Phenix City, AL05-2017
Network+ - Information Technology
California Institute of Applied Technology
National City08-2026
Skills
- Computer Literacy
- Decision Making
- Network Configuration
- Conflict Resolution
- Vehicle Maintenance
- Electrical Wiring Knowledge
- Hand Tool Operation
- Behavior management
- Effective communication
- Small group and individual assistance
- Calm and patient demeanor
- Data collection
- Power Tool Usage
- Attention to Detail
- Adaptability
- Time Management
- Problem Solving
Timeline
Paraprofessional
Bibb County School District
08.2022 - 05.2026
Cable Installation Technician
Cox
02.2021 - 10.2021
Fiber Optic Technician
Contractor (Army)
01.2012 - 06.2012
Signal Support Specialist (25U)
Army
10.2007 - 06.2011
Associate in Science (A.S.) - Information Technology
Chattahoochee Valley Community College
Certification - Information Technology
Course Careers
Network+ - Information Technology
California Institute of Applied Technology