CLAUDETTE SOLOMON
Atlanta
Work Preference
Summary
Experienced Operations Professional with 7 years in facility cleanliness, team workflows, and hospitality operations. Managed multi-departmental coordination, staff scheduling, and inventory tracking in fast-paced environments. Specialized in quality assurance auditing, digital workflow systems, and regulatory compliance. Strong communicator driving team performance and enhancing customer service.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Patient Care Technician
Emory Healthcare (Float Pool)
Atlanta
10.2021 - Current
- Deployed across various hospital departments, adapting to shifting care workflows and ensuring operational excellence.
- Delivered exceptional service under tight time constraints, assisting patients and maintaining high-quality care environment.
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and equipment.
Clinical Care Associate
Northside Hospital Forsyth
Cumming
08.2020 - Current
- Operations & Compliance: Direct shift operations and room readiness protocols for a high-volume medical-surgical and telemetry unit, ensuring absolute alignment with stringent infection control and cleanliness standards.
- Resource Allocation: Manage immediate room turnover logistics, coordinate patient transfers and discharges, and issue shift-level staff assignments to match facility demands.
- Resource Allocation: Manage immediate room turnover logistics, coordinate patient transfers and discharges, and issue shift-level staff assignments to match facility demands.
- Interdepartmental Communication: Acted as communication link across nursing, environmental services, and ancillary teams to enhance daily unit operations.
- Staff Training: Led onboarding and training initiatives for new team members on digital workflows, operational procedures, and unit safety policies.
Travel Consultant
Council Travel
Atlanta
01.2018 - 01.2020
- Managed travel logistics, client bookings, and international/domestic reservation accounts, ensuring seamless experiences for clients.
- Coordinated comprehensive travel arrangements for clients across diverse destinations, enhancing their overall satisfaction.
- Managed travel logistics, client bookings, and international/domestic reservation accounts while providing upscale service.
- Researched and negotiated contracts with airlines and hotels, securing competitive rates to benefit clients.
Restaurant Manager
Negril Caribbean Cuisine
Atlanta
01.2016 - 01.2018
- Business Operations: Led daily front-of-house and back-of-house operations, overseeing staff performance and labor scheduling to enhance customer service delivery.
- Team Development: Spearheaded service-behavior training and product onboarding for hospitality team members, fostering operational efficiency and team cohesion.
- Supply & Inventory Management: Directed inventory control and evaluated vendor costs, supervising ordering processes to support restaurant profitability.
Education
Incomplete - Computer Science, Psychology
DeVry University
Atlanta, GA 07.2024 - 08.2026
Some College (No Degree) -
Coursera
Atlanta, GA 07.2026 -
Certified Nursing Assistant (CNA) -
Alpha Health Institute
Skills
- Patient Care Coordination
- Patient Safety Protocols
- Clinical Documentation
- Patient Documentation
- Electronic Health Records
- Healthcare Compliance
- Quality Assurance Auditing
- Infection Control
- Patient Education
- Patient Interaction
- Shift Management
- Inventory management
- Budget Awareness
- Microsoft Office Suite
- Conflict Resolution
- Guest Relations
Timeline
Some College (No Degree) -
Coursera
07.2026 -
Incomplete - Computer Science, Psychology
DeVry University
07.2024 - 08.2026
Patient Care Technician
Emory Healthcare (Float Pool)
10.2021 - Current
Clinical Care Associate
Northside Hospital Forsyth
08.2020 - Current
Travel Consultant
Council Travel
01.2018 - 01.2020
Restaurant Manager
Negril Caribbean Cuisine
01.2016 - 01.2018
Certified Nursing Assistant (CNA) -
Alpha Health Institute