Claudia Herbert
Jonesboro
Summary
Mission Support and Administrative Specialist with 20+ years of experience in government operations, law enforcement, and organizational support. Skilled in remote collaboration, project management, and cross-agency coordination. Recognized for delivering operational efficiency, managing sensitive data/assets, and supporting large teams in high-pressure environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Mission Support Specialist
USCIS
01.2022 - Current
- - Manage timekeeping for 200+ employees, reducing payroll errors.
- - Coordinate domestic & international travel, liaising with State Dept. & foreign governments.
- - Oversee asset management of 2,000+ sensitive/non-sensitive items.
- - Train & onboard Mission Support Specialists, improving operational efficiency.
- - Appointed Worksite Safety Officer; implemented safety inspections & training.
Enforcement Removal Assistant
ICE
01.2008 - 01.2022
- - Processed detainee case files & coordinated travel with consulates.
- - Handled bond contracts & daily cash flows up to $100,000.
- - Supported payroll, procurement & logistics operations for field offices.
- - Produced compliance reports & data analysis for DHS HQ.
Advanced Deputy Sheriff
Chatham County Sheriff's Department
01.1992 - 01.2008
- - Supervised & trained 10 officers, ensuring compliance with policies.
- - Member of disciplinary board; mediated staff/inmate conflicts.
- - Recognized sharpshooter (highest female shooter award).
Education
Georgia Post Certified - Information Systems
Savannah State University
Savannah, GA10-1993
A.A.S. - Business Administration
Savannah Technical College
Skills
- Remote Tools: MS Teams, Zoom, Slack, Concur, WebTA, SAMS, Sunflower
- Project & Operations Management
- Timekeeping & Payroll (200 staff)
- Travel & Logistics Coordination (domestic/international)
- Property & Asset Management (2,000 items)
- Leadership, Training & Onboarding
- Policy Development & Compliance
Websites
Certification
- Georgia Law Enforcement Academy (POST Certified)
- DHS Time & Attendance, Inventory, and Budget Certifications
Timeline
Mission Support Specialist
USCIS
01.2022 - Current
Enforcement Removal Assistant
ICE
01.2008 - 01.2022
Advanced Deputy Sheriff
Chatham County Sheriff's Department
01.1992 - 01.2008
A.A.S. - Business Administration
Savannah Technical College
Georgia Post Certified - Information Systems
Savannah State University
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