Danielle Powell

• Maintained cleanliness in guest rooms and common areas to ensure guest satisfaction.
• Utilized cleaning supplies and equipment to sanitize surfaces efficiently.
• Restocked linens, towels, and toiletries to meet guest needs promptly.

• Maintained cleanliness in guest rooms and common areas to ensure guest satisfaction.
• Utilized cleaning supplies and equipment to sanitize surfaces efficiently.
• Restocked linens, towels, and toiletries to meet guest needs promptly.

• Managed high-volume inbound calls efficiently and effectively.
• Provided accurate information to customers regarding products and services.
• Resolved customer inquiries and complaints with professionalism and empathy.

• Meet and greet, Answer Telephone

• Take reservations information and quest information when renting rooms

•Maintained and updated list of vacant rooms that required Housekeeping attention before the arrival

of their next occupants

• Clean front desk areas and hallways