Clifford Holdaway
Trenton
Summary
Results-driven General Manager with a track record of enhancing customer satisfaction and optimizing service delivery. Known for leading effective training programs while implementing cost-control measures to drive profitability and operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Central Technology Center Security Operator
Walden Security
10.2024 - 03.2026
- Monitored surveillance systems to ensure safety and security of premises.
- Responded promptly to alarms and incidents, maintaining effective communication with law enforcement.
- Assisted in training new staff on security protocols and emergency procedures.
- Documented daily activities, incidents, and irregularities in detailed reports.
General Manager
Guthrie's Restaurant
05.2016 - 01.2025
- Directed daily operations to enhance customer satisfaction and streamline service delivery.
- Implemented cost-control measures, reducing overhead without compromising service quality.
- Led staff training programs, improving team performance and employee retention rates.
- Oversaw inventory management systems to optimize stock levels and minimize waste.
- Analyzed financial reports to identify trends and drive budgetary adjustments for profitability.
Education
High School Diploma -
Dade County High School
Trenton, GA05-2015
Skills
- CCTV monitoring
- Incident response
- Leadership and team building
- Efficient multi-tasker
- Staff management
- Observation
- Stress tolerance
- Cash handling proficiency
Affiliations
- Dade County Elementary School Bi-annual Book Fair volunteer
- Trenton Methodist Church Member
Certification
- Licensed Alarm Handling Operator in Tennessee
- Serv-safe certified in Georgia
Timeline
Central Technology Center Security Operator
Walden Security
10.2024 - 03.2026
General Manager
Guthrie's Restaurant
05.2016 - 01.2025
High School Diploma -
Dade County High School