CLIFFORD KALE DUFFELL
Carlton
Summary
Results-driven professional with a proven track record of delivering high-quality work and exceeding expectations. Strong communication and teamwork skills contribute to achieving organizational goals and providing exceptional service. Committed to continuous learning and professional development to enhance skills and performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Cracker Barrel
Commerce
09.2021 - Current
- Maintained accurate records of customer and catering orders to ensure precision.
- Conducted profit analysis through auditing of online, phone, and in-person sales.
- Trained staff on essential skills to enhance performance and efficiency.
Quality Assurance Technician
Nakanishi Manufacturing Corp
Winterville
03.2024 - 04.2025
- Conducted inspections of manufactured samples to verify quality and specifications.
- Performed audits to ensure compliance with company tolerances and customer requirements.
- Served on safety board to implement protocols and investigate accidents.
- Maintained detailed reports of safety incidents and identified hazards.
- Developed and delivered safety training programs for employees.
Intern Paralegal
Palmore, Boeing, & Associates
Athens
05.2019 - 08.2019
- Produced legal documents essential for court proceedings and attorney use.
- Collaborated with attorneys and clients on upcoming court cases through conferencing.
- Supported attorneys during court sessions, ensuring procedural compliance.
- Engaged in case negotiations, providing valuable assistance to legal teams.
- Kept detailed records of all activities for billing and organizational purposes.
- Executed legal research to enhance quality of document preparation and case management.
- Managed dissemination of communications between attorneys and courts for efficient operations.
Police Officer
City of Statham
Statham
06.2015 - 10.2016
- Enforced laws at local, state, and federal levels as law enforcement officer.
- Deterred and investigated criminal activities, ensuring public safety.
- Conducted thorough investigations of non-criminal incidents, including motor vehicle accidents.
- Prepared detailed reports for official records and documentation.
- Tracked, processed, and documented all incoming evidence as Evidence Technician.
- Maintained accurate logs of evidence to support departmental operations.
- Held titles of Police Officer/Investigator and Evidence Technician during tenure.
Police Officer
University of Georgia Police Department
Athens
01.2010 - 06.2015
- Executed responsibilities as law enforcement officer in patrol division, focusing on community safety.
- Advanced to hybrid unit integrating patrol and traffic after becoming trained as Accident Reconstructionist.
- Conducted thorough analyses of serious accidents to determine causation and aid prosecution efforts.
Applied sophisticated mathematical techniques and sensitive measuring tools for accurate scene documentation. - Led instructional sessions at police academies covering accident investigation and impaired driving enforcement.
- Achieved ranks including Senior Police Officer and Police Instructor, contributing to training excellence.
- Awarded Uniformed Officer of The Year and Command Staff Award in 2014 for outstanding performance.
- Designed curriculum that enhanced knowledge on report writing and drug recognition expert courses.
- Developed positive relationships with members of the community through outreach programs.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Wrote detailed arrest and accident reports.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
Communications Officer & Deputy Sheriff
Oglethorpe County Sheriff's Office
Lexington
06.2007 - 12.2010
- Managed communications for sheriff's office by answering all phone and radio calls.
- Created and maintained detailed departmental records of calls and incidents.
- Ensured accurate tracking of arrest warrants, stolen property, and missing persons.
- Inputted records into National Crime Information Center database for nationwide access.
- Authored and oversaw various grants and grant applications for department funding.
- Served as Deputy Sheriff, enforcing laws and maintaining public safety.
- Collaborated with law enforcement agencies to enhance communication protocols.
Service Technician Assistant
Drake Gas Company
Lexington
01.2001 - 12.2007
- Facilitated sales, service, repairs, and installations of propane gas appliances and hardware for team members.
- Conducted regular inspections on equipment to detect potential issues.
- Maintained accurate records of all completed work.
- Traveled to customer locations for scheduled appointments to ensure timely service.
Education
Associate of Applied Science - PARALEGAL STUDIES
ATHENS TECHNICAL COLLEGE
Athens, Ga01.2019
Associate of Science - CRIMINAL JUSTICE
GAINESVILLE STATE COLLEGE
Watkinsville, GA01.2008
High School Diploma -
ATHENS CHRISTIAN SCHOOL
Athens, GA05-2004
Skills
- Ability to learn
- Continuous improvement
- Data management
- Database proficiency
- Accuracy and safety
- Tool and equipment experience
- Firearms maintenance
- Inspection and quality assurance
- Customer service excellence
- Safety compliance
- Report writing skills
- Data entry accuracy
- Staff training and development
- Conflict resolution strategies
- Communication proficiency
- Attention to detail
- Problem solving skills
- Time management expertise
- Process enhancement
- Remote work capability
- Punctuality and reliability
- Effective communication techniques
- Inbound and outbound communication
- Team collaboration
- Office equipment expertise
- Decision making skills
- Quality control measures
- Document management
Affiliations
- Enjoys hunting, fishing, and anything outdoors.
- Dedicated to family and friends and I spend much of my free time with them.
- I enjoy reading, research, and technology.
Accomplishments
- Only student at high school graduation to be recognized for no disciplinary action and no tardiness over entire school career.
- Quickly promoted through ranks as a police officer. As well as 2014 Uniformed Officer of the Year and Command Staff Awards.
Certification
Communications Officer Certification
Law Enforcement Officer Certification
Fork Lift Operator
References
References available upon request.
Timeline
Quality Assurance Technician
Nakanishi Manufacturing Corp
03.2024 - 04.2025
Customer Service Specialist
Cracker Barrel
09.2021 - Current
Intern Paralegal
Palmore, Boeing, & Associates
05.2019 - 08.2019
Police Officer
City of Statham
06.2015 - 10.2016
Police Officer
University of Georgia Police Department
01.2010 - 06.2015
Communications Officer & Deputy Sheriff
Oglethorpe County Sheriff's Office
06.2007 - 12.2010
Service Technician Assistant
Drake Gas Company
01.2001 - 12.2007
Associate of Applied Science - PARALEGAL STUDIES
ATHENS TECHNICAL COLLEGE
Associate of Science - CRIMINAL JUSTICE
GAINESVILLE STATE COLLEGE
High School Diploma -
ATHENS CHRISTIAN SCHOOL
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