Cody ECCLESTON
Statham
Summary
Detail-oriented medical receptionist skilled in appointment management, patient record maintenance, and insurance verification. Committed to delivering exceptional customer service while ensuring administrative efficiency.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Northeast Medical Center
Statham
10.2023 - 09.2025
- Scheduled appointments using electronic health record systems.
- Managed patient check-in and check-out processes efficiently.
- Maintained accurate patient records and confidentiality standards.
- Coordinated insurance verification and benefits explanation for patients.
- Assisted healthcare providers with administrative tasks as needed.
Customer Service
Turbo Tax
San Francisco
01.2023 - 07.2024
Sales Associate
Foundever
09.2023 - 04.2024
Casing Operator
Durham Geo Slope Indicator
California
05.2018 - 03.2023
- Worked closely with mangers, handling tasks such as conducting research, fielding phone calls, and using Skill during Type situations.
- Assisted departments by ordering items from various vendors, including apparel and clubs for the pro shop.
- Used the work order as a blueprint to remove, repair, and replace damaged components.
Customer Service
Durham Geo Slope Indicator
California
05.2013 - 03.2023
- Im quick to respond to general questions from clients and colleagues via phone and email.
- Im responsible for writing daily reports on customer feedback.
- Supplying information in accordance with customers' needs and demands.
- Help customers with their general problems.
- Listen to the questions and concerns of customers and respond with answers and solutions.
Education
Bachelor of Science - Computer Programming
Georgia Gwinnett College
Lawrenceville, GA01.2022
Business Mangement -
Georgia Gwinnett College
lawrenceville, GA01.2020
Skills
- Communications
- Business operations
- Customer service
- Supervision
- Organization
- Team management
- Problem resolution
- Electronic health records
- Appointment scheduling
- Patient confidentiality
- Insurance verification
- Administrative support
- Customer relationship management
Timeline
Medical Receptionist
Northeast Medical Center
10.2023 - 09.2025
Sales Associate
Foundever
09.2023 - 04.2024
Customer Service
Turbo Tax
01.2023 - 07.2024
Casing Operator
Durham Geo Slope Indicator
05.2018 - 03.2023
Customer Service
Durham Geo Slope Indicator
05.2013 - 03.2023
Bachelor of Science - Computer Programming
Georgia Gwinnett College
Business Mangement -
Georgia Gwinnett College
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