CODY MCKINLAY
Acworth
Summary
Dynamic professional with extensive experience in team leadership and operational management. Skilled in cash handling, inventory control, and staff training, consistently delivering exceptional customer experiences and optimizing service quality.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
Acworth, GA
10.2025 - Current
- Supervised team members during shifts to ensure efficient operations and excellent customer service.
- Trained new staff on food preparation procedures and safety standards to maintain high-quality service.
- Managed inventory levels, ensuring timely restocking of supplies to minimize disruptions during peak hours.
- Monitored food quality and presentation to uphold brand standards and enhance customer satisfaction.
Postal Carrier
USPS
Kennesaw, GA
11.2024 - 10.2025
- Managed daily route logistics, optimizing delivery processes for increased efficiency and customer satisfaction.
- Delivered mail and packages efficiently within designated routes, ensuring timely service to customers.
- Maintained accurate records of deliveries and pickups, ensuring compliance with postal regulations and standards.
- Assisted in training new carriers on procedures, safety protocols, and effective delivery practices.
Delivery Driver
Dominoes Pizza
Acworth, GA
09.2024 - 10.2025
- Delivered orders promptly, enhancing customer satisfaction through reliable service.
- Communicated effectively with team members to coordinate delivery schedules.
- Managed cash transactions with precision, ensuring accurate financial handling during deliveries.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Executed closing and cleaning tasks nightly, maintaining operational readiness for next-day deliveries.
General Manager
Papa John's Pizza
Marietta, GA
06.2018 - 07.2024
- Led daily operations, ensuring high standards of service and food quality.
- Developed and implemented staff training programs to enhance team performance.
- Analyzed sales data to identify trends and formulate strategic marketing initiatives.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Reviewed potential applicants and led the hiring process
Education
High School Diploma -
Allatoona High School
Acworth, GA05-2016
Skills
- Cash handling
- POS system operation
- Sales and upselling
- Inventory counts
- Sales analysis
- Team leadership
- Team supervision
- Staff training
- Onboarding facilitation
- Staff development
- Shift scheduling
- Compliance monitoring
- Problem-solving
- Conflict resolution
- Customer service focus
- Positive attitude
Certification
- Serve Safe Certified
Timeline
Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
10.2025 - Current
Postal Carrier
USPS
11.2024 - 10.2025
Delivery Driver
Dominoes Pizza
09.2024 - 10.2025
General Manager
Papa John's Pizza
06.2018 - 07.2024
High School Diploma -
Allatoona High School