Olivia Kemp, MSW
Marietta
Summary
Strategic and interpersonal sales/outreach professional with 5+ years of experience building meaningful client relationships, growing community partnerships, and connecting diverse populations to essential services. With 6+ years as a social worker, I also bring a deep understanding of people and a solutions-oriented approach to every interaction. Skilled at navigating complex systems and tailoring support to individual needs, I deliver personalized, impactful outcomes that drive both engagement and results.
Overview
11
11
years of professional experience
Work History
Mental Health Life Coach (Contract)
LifeTutors LLC
03.2023 - Current
- Provided holistic life coaching to young adults who are leaving long-term treatment programs for substance abuse, eating disorders, or mental health reasons
- Assisted clients with helping them find independence outside of inpatient treatment and how to function in society once again. Support them with employment opportunities, healthy exercise, eating well, and furthering their education
- Walked with clients when challenges with sobriety, family dynamics, and their daily motivation arise.
- Utilized a strengths-based/somatic approach when in session, which allows clients to feel empowered and grounded as they reach their full potential
- Documented behaviors, treatments and non-compliance issues
- Encouraged clients to set and achieve reasonable goals on weekly basis
Career Program Manager
Georgia Transplant Foundation
01.2022 - 03.2023
- Managed a case load of 80+ clients remotely that are pre- or post-transplant and are looking to re-enter the workforce
- Developed and facilitated five career related workshops for Jumpstart clients to attend on a bi-monthly basis
- Created and oversee 30+ community partnerships with employers, non-profits, and governmental agencies that either hire or assist folks with disabilities
- Collaborated with the clients to develop goals that focus on career exploration, resume creation, interviewing skills, and how to network effectively
- Gained extensive knowledge of SSDI benefits, Medicare, and other governmental programs that clients benefit from
- Conducted monthly coaching sessions with each client to ensure they are meeting their goals and identifying the clients that need resources in their community if they are facing new health or financial challenges
Refugee Youth Case Manager
International Rescue Committee
04.2020 - 01.2022
- Managed a case load of 40+ clients remotely by helping them pursue their long-term career goals and provide them with the opportunities to expand their knowledge and skill set through interactive job readiness workshops
- Created and oversaw the development of the Connect 2 Success Manual, which consists of 15 different interactive career and academic workshops for the youth to engage with and learn from
- Conducted weekly coaching meetings with each client and mentor them through decision-making processes and various life skills that I teach them along the way
- Collaborated with the Connect to Success team to develop interactive quarterly career panels that feature guests with different career related backgrounds to expose the youth to new opportunities
- Empowered youth to understand themselves more holistically through trauma-informed mental health modules and guide the youth to create a wellness plan that helps reduce their stress and promotes overall wellness as a young adult
- Analyzed trends and data to inform decision-making and program development
- Established and maintained relationships with key stakeholders
Sales and Merchandising Associate
Pottery Barn
06.2014 - 01.2019
- Successfully promoted the Pottery Barn brand to customers through extensive product knowledge and passion for the brand on the sales floor and within customer's homes generating in sales of 200K yearly
- Facilitated design services in client's homes and in the store front while utilizing fabric, wood, and other product knowledge to complete projects
- Partnered annually with regional, visual, and general managers to process inventory, create new visual displays, and drive sales goals
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Assistant Director of Afterschool and Camp
YMCA of Metro Atlanta
06.2018 - 12.2018
- Supervised and supported 50+ staff members in eight afterschool sites ensuring childcare licensing compliance, professional development, and training opportunities on a weekly basis
- Developed relationships with administrative staff in the elementary schools to ensure the school day priorities align with afterschool programming for 400+ children each day
- Helped implement, create, and support staff with monthly STEM-based programming and literacy initiatives for the afterschool sites
- Intervened with children in foster care and with special needs and developed behavioral plans for their success in afterschool
- Directed camp counselors and other supporting camp staff that supervised up to 500 children on a weekly basis and ensured that operational tasks were being complete, safety was of highest priority, and issues with parents or children were addressed appropriately
Social Work Intern
Georgia Statewide Afterschool Network
08.2017 - 05.2018
- Developed four new partnerships with faith-based afterschool and summer learning programs
- Helped support an annual fundraising event that generated $10,000+ and secured in-kind donations from local organizations.
- Organized outreach opportunities and grew GSAN's out-of-school time map by 60 new afterschool programs for parents to use
- Created monthly communication material for GSAN newsletters and social media accounts to reach the afterschool network
- Managed 50+ potential exhibitors for the 2018 Georgia Afterschool & Youth Development Conference
Social Work Intern
The Drake House
08.2016 - 05.2017
- Conducted weekly intake assessments with homeless single women and their children
- Created monthly 90-day case plans with the mothers that focused on budgeting their finances, securing affordable housing, life skill development, and new full-time employment
- Advocated for affordable housing and better job opportunities to community stakeholders throughout the year
- Collaborated daily with referral partners in the local schools and other organizations to connect and advance further resources for the family unit
- Answered the emergency phone line and mitigated crisis situations
Education
Master of Social Work -
Georgia State University
05.2018
Bachelor of Social Work - undefined
Georgia State University
05.2017
Timeline
Mental Health Life Coach (Contract)
LifeTutors LLC
03.2023 - Current
Career Program Manager
Georgia Transplant Foundation
01.2022 - 03.2023
Refugee Youth Case Manager
International Rescue Committee
04.2020 - 01.2022
Assistant Director of Afterschool and Camp
YMCA of Metro Atlanta
06.2018 - 12.2018
Social Work Intern
Georgia Statewide Afterschool Network
08.2017 - 05.2018
Social Work Intern
The Drake House
08.2016 - 05.2017
Sales and Merchandising Associate
Pottery Barn
06.2014 - 01.2019
Bachelor of Social Work - undefined
Georgia State University
Master of Social Work -
Georgia State University
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