Colby Dumas
Hahira
Summary
Working at the Adel Animal Hospital, I have learned countless valuable skills such as medical record keeping, general animal welfare abilities, appointment scheduling, and much more. However, I have been greatly aided in many ways by my previous and seasonal jobs, such as client communication, people management, cleanliness and sanitation, as well as much more. I feel that some of the most vital skills I have obtained from all of the jobs I have worked are the people skills, such as teamwork and collaboration, satisfying customer/client needs, in addition to enforcing rules and regulations that I have developed along the way. In the end, my past and current careers have been exceptional stepping stones in my life, teaching me a vast multitude of things, ranging from how to operate socially to how human nature works in our daily lives.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Adel Animal Hospital
05.2025 - Current
- Assisted veterinarians in performing examinations and diagnostic procedures.
- Managed patient intake and maintained accurate medical records.
- Administered medications and vaccinations per veterinarian instructions.
- Educated pet owners on proper care and nutrition practices.
- Trained new staff on clinic protocols and customer service standards.
- Streamlined workflow processes to improve operational efficiency within the clinic.
- Monitored animal behavior and vital signs during treatments and recovery periods.
- Collaborated with team members to enhance patient care initiatives and outcomes.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
Soccer Referee
United Football League
02.2018 - Current
- Enforced game rules and regulations to ensure fair play and safety on the field.
- Communicated effectively with players, coaches, and officials to maintain positive game atmosphere.
- Evaluated player performance and made timely decisions regarding fouls and penalties.
- Managed game flow by maintaining accurate timing and scorekeeping throughout matches.
- Trained new referees on officiating standards, game protocols, and conflict resolution techniques.
- Developed strategies to enhance officiating accuracy through continuous feedback and self-assessment.
- Led pre-game briefings to align team expectations and clarify rule interpretations among officials.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Managed conflict resolutions to encourage professional and positive relationships.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
- Delivered consistent referee performance by making real-time decisions based on extensive knowledge of soccer rules and regulations.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results.
- Examined equipment for proper functionality and promoted safe playing conditions.
- Managed game time effectively through monitoring stoppages for injuries, substitutions, or disciplinary actions while ensuring the appropriate amount of added time at the end of each half.
Fast Food Worker
Chick-fil-A
11.2024 - 05.2025
- Operated cash register, efficiently processing customer transactions and providing accurate change.
- Prepared food items following Chick-fil-A's quality standards and safety procedures.
- Delivered exceptional customer service, addressing inquiries and resolving complaints promptly.
- Maintained cleanliness of dining area and kitchen, ensuring adherence to health regulations.
- Collaborated with team members during peak hours to enhance service efficiency and speed.
- Monitored inventory levels, restocking supplies as needed to meet demand during shifts.
- Adapted quickly to changing tasks in a fast-paced environment, maintaining focus on quality service.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Teamwork and collaboration
- Telephone etiquette
- Medical recordkeeping
- Prioritization
- Employee training
- Filling prescriptions
- Client relations
- Schedule coordination
- Recordkeeping
- Animal handling
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Reliable and punctual
- Organization and planning
- Accustomed to shift work
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Appointment scheduling
Languages
Spanish
Elementary
Interests
- Outdoor Recreation
- Watching Movies and TV Shows
- Team Sports
- Animal Care
- Historical Exploration
- Playing Sports
- Video Gaming
- Genealogy
- Virtual Reality
- Strategy Games
- Reading
Timeline
Veterinary Assistant
Adel Animal Hospital
05.2025 - Current
Fast Food Worker
Chick-fil-A
11.2024 - 05.2025
Soccer Referee
United Football League
02.2018 - Current
High School Diploma -
Lowndes High School