Cole Allen
Rincon
Summary
Open and Positive Communicator with Calm and Level-Headed Approach to Managing Routine Needs and Meeting Special Challenges. Personable Retail Assistant With 3 Years of Experience in Retail Sales and Customer Service Roles. Well-Versed in Processing Sales, Working with Customers and Organizing Merchandise. Recognized for Exceptional Organizational and Multitasking Abilities. Driven and Successful at Merchandising Products and Attracting Loyal Customers Through Personalized Service. Understands Customer Needs and Customizes Sales Approaches. Friendly and Upbeat Individual Familiar with Customer Service Practices and Sales Principles. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
7
7
years of professional experience
Work History
Technician
LiftOne
10.2023 - 02.2025
- Documented service and installation actions by completing forms and reports
- Inspected and tested machinery to detect malfunctions
- Researched and ordered necessary parts to complete repairs
- Read manufacturers schematics and technical assistance bulletins to work through difficult repairs
- Safely used forklifts, pallet jacks, and other loading equipment to move materials
Technician
Yancey Bros
02.2023 - 10.2023
- Use control mechanisms or hands-on procedures to operate machines
- Installed new components when faulty equipment was discovered
- Identified maintenance needs and delegated repairs to qualified workers
- Use a wide range of tools and equipment to diagnose, repair, and maintain vehicles
- Performed diagnostics, troubleshooting, and evaluations on equipment
- Tested components and systems to evaluate performance and identify issues
- Inspecting, testing, and operating a vehicle or piece of equipment to identify flaws or malfunctions
- Maintaining, repairing, and replacing defective or faulty equipment, as well as ensuring that all equipment and vehicles are in proper working order
Retail Sales Specialist
Oreillys Auto Parts
12.2020 - 02.2023
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Trained and coached 5 sales associates for 2 store locations
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Processed payments and maintained accurate drawers to meet financial targets
- Answered questions about current promotions and resolved issues according to store policies
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Mechanic
Whites Automotive Center
12.2020 - 12.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Stock Clerk
Midway IGA
02.2018 - 12.2020
- Stocked shelves with new merchandise and checked for outdated or damaged items
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors
- Set up advertising signs on shelves and counters to attract customers and promote sales
- Checked shelves for damaged or expired items and promptly removed for disposal
- Received and counted stock items, recording data manually or on computer for inventory purposes
Education
High School Diploma -
Liberty County High School
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- OSHA compliance
- Hard Worker
Timeline
Technician
LiftOne
10.2023 - 02.2025
Technician
Yancey Bros
02.2023 - 10.2023
Mechanic
Whites Automotive Center
12.2020 - 12.2022
Retail Sales Specialist
Oreillys Auto Parts
12.2020 - 02.2023
Stock Clerk
Midway IGA
02.2018 - 12.2020
High School Diploma -
Liberty County High School
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