COLLEEN CHRISMAN
Atlanta
Summary
Dedicated sales and customer service professional with over 20 years of experience in consultative sales, customer relationship management and business development. Adept at guiding clients through decision-making processes, maintaining high customer satisfaction, and meeting sales goals. Seeking a remote sales position where I can leverage my expertise in client engagement and problem-solving to drive revenue growth and customer success.
Overview
16
16
years of professional experience
Work History
Catering Consultant
Publix
Peachtree Corners
07.2024 - Current
- Provide personalized catering consultations to customers, ensuring their event needs are met with tailored solutions
- Maintain high customer satisfaction through excellent communication and attention to detail
- Collaborate with internal teams to ensure timely and accurate order fulfillment
Delivery Driver
Uber-Eats
Metro Atlanta
12.2021 - 06.2024
- Managed a self-directed, customer-facing role that required strong time management and communication skills
- Delivered high-quality service in a fast-paced environment, ensuring positive customer experiences
- Maintained an excellent customer service satisfaction rating through professionalism and efficiency
Senior Account Manager
Durham Staffing
Atlanta
12.2015 - 05.2017
- Drove business growth by maintaining key accounts, achieving measurable increases in revenue and client satisfaction
- Worked closely with potential clients by addressing their needs, successfully converting leads into sustainable partnerships
- Sourced and placed candidates in clerical and light industrial roles, significantly enhancing client solutions and operational efficiency.
Pre-Planning Advisor
Service Corporation International
Atlanta
05.2013 - 11.2015
- Guided individuals in informed decision-making through detailed pre-planning discussions, with clarity and confidence.
- Fostered strong relationships with families, ensuring a supportive experience during sensitive times, enhancing overall service quality.
- Demonstrated professionalism and attention to detail, achieving sales targets through effective consultative techniques.
Sales Trainer/Team Manager
Associated Community Services
Southfield
04.2009 - 05.2013
- Demonstrated professionalism and attention to detail, achieving sales targets through effective consultative techniques
- Trained new sales hires in cold calling, boosting team performance by promoting a culture of continuous learning, motivating team members to enhance skills and achieve personal and professional growth
- Fostered a collaborative environment by encouraging open communication, leading to improved team morale and increased individual contributions
- Implemented sales strategies, achieving company objectives with measurable results
Education
Sociology -
University of Kentucky
Lexington, KYNursing -
SUNY Orange
Middletown, NYSkills
- Customer Service & Support
- Account Management
- Consultative Sales
- Business Development
- Lead Conversion
- Communication & Relationship Building
- Customer Retention
- Time Management
- CRM Software
- Microsoft Suite
Timeline
Catering Consultant
Publix
07.2024 - Current
Delivery Driver
Uber-Eats
12.2021 - 06.2024
Senior Account Manager
Durham Staffing
12.2015 - 05.2017
Pre-Planning Advisor
Service Corporation International
05.2013 - 11.2015
Sales Trainer/Team Manager
Associated Community Services
04.2009 - 05.2013
Sociology -
University of Kentucky
Nursing -
SUNY Orange
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