Colleen Williams
Union City
Summary
Accomplished Senior District Accounts Receivables at Schindler Elevator, adept in accounts receivable management and fostering strong client relations. Spearheaded process improvements, enhancing cash flow and reducing delinquencies. Experienced in all AR department functions to include cash applications and credit department. Demonstrated leadership by training staff and negotiating with clients, ensuring timely payments and minimizing risk exposure. Skilled in SAP and relationship building, consistently achieving data-driven results.
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Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior District Accounts Receivables
Schindler Elevator
02.2022 - Current
- Improved cash flow by managing and processing accounts receivable transactions timely and accurately.
- Coordinated efforts across departments such as Finance and Sales teams to address potential issues affecting account reconciliation and collection.
- Monitored credit limits, reducing risk exposure by proactively addressing potential delinquencies.
- Provided comprehensive financial reporting for management review, enabling data-driven decision making.
- Supported month-end close activities by preparing accurate accounts receivable reports for finance department review.
- Implemented process improvements for more efficient invoice tracking and payment collection.
- Managed high-volume accounts to ensure timely collections and minimize outstanding balances.
- Reduced uncollected revenue through diligent follow-ups with clients on overdue invoices.
- Negotiated payment plans with delinquent clients, minimizing write-offs while maintaining customer relations.
- Collaborated with sales team to resolve complex billing issues, ensuring client satisfaction and prompt payment.
- Trained junior staff members on best practices for managing accounts receivable processes effectively, enhancing overall team performance.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Matched purchase orders with invoices and recorded necessary information.
Accounts Receivable Clerk
Teradata
04.2020 - 01.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
Credit Risk Analyst
Infor Global
03.2021 - 11.2021
- Enhanced portfolio performance with diligent monitoring and proactive risk mitigation measures.
- Developed risk models for accurate credit scoring and improved decision-making processes.
- Optimized internal controls within the organization''s credit processes by implementing robust systems checks and balances.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reviewed and verified income, credit reports and employment histories for each borrower.
Accounts Receivable Analyst
Infor Global
04.2019 - 02.2021
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
Education
Associate of Arts -
International Career Development College
05-2014
Skills
- Payment reconciliation
- Accounts receivable management
- Cash application
- Dispute resolution
- Customer account maintenance
- Month-end closing
- Debt collection
- Collection strategies
- Relationship building
- Strong client relations skills
- Month-end closing procedures
- Process improvements
- SAP experience
- Leadership trained
Certification
- Management and Strategy Institute – Six Sigma Black Belt Professional(Certificate # 17502622) 08/04/2018
- Management and Strategy Institute – Certified Kaizen Facilitator (Certificate # 19939229) 10/28/2019
- Management and Strategy Institute – Project Management Essentials Certified 05/21/2019
- New York Institute of Finance – Risk Management and Credit Principles (Certificate # 3010ee58fa4348f4b6d0306b17a21352) 05/22/2019
Timeline
Senior District Accounts Receivables
Schindler Elevator
02.2022 - Current
Credit Risk Analyst
Infor Global
03.2021 - 11.2021
Accounts Receivable Clerk
Teradata
04.2020 - 01.2022
Accounts Receivable Analyst
Infor Global
04.2019 - 02.2021
Associate of Arts -
International Career Development College
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