Colton Hester
Villa rica
Summary
Compassionate Mental Health Technician with expertise in crisis intervention and behavior management at Tanner Medical Center. Proven ability to foster supportive environments and enhance patient safety through effective de-escalation techniques. Skilled in observing patient behaviors and maintaining strong relationships, ensuring well-being and trust in care settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Tanner Medical Center
05.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Warehouse Worker
Stitch Fix
04.2021 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Resident Assistant
College
03.2020 - 04.2021
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assembly Line Worker
12 for Life Southwire
02.2019 - 03.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Assistant Manager
Marcos Pizzeria
01.2016 - 02.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate in Allied Health - Allied Health
Emmanuel University
Franklin Springs, GA01-2021
High School Diploma -
Villa Rica
Villa Rica, GA04-2019
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Suicide prevention
- Patient safety management
- Crisis intervention
- Behavioral management
- Progress monitoring
- Substance abuse awareness
- Empathy development
- Mental health first aid
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Mental Health Technician
Tanner Medical Center
05.2023 - Current
Warehouse Worker
Stitch Fix
04.2021 - 05.2023
Resident Assistant
College
03.2020 - 04.2021
Assembly Line Worker
12 for Life Southwire
02.2019 - 03.2020
Assistant Manager
Marcos Pizzeria
01.2016 - 02.2019
Associate in Allied Health - Allied Health
Emmanuel University
High School Diploma -
Villa Rica
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