Summary
Overview
Work History
Education
Skills
Timeline
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Conner Duke

Carrollton

Summary

Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Burger King
03.2022 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted team members in maintaining accurate cash drawers and registers.
  • Provided excellent customer service, resolving inquiries and issues promptly.
  • Trained new cashiers on operational procedures and best practices.
  • Ensured compliance with company policies regarding cash handling and security.
  • Monitored inventory levels at the register to facilitate timely restocking.
  • Collaborated with management to improve checkout processes and reduce wait times.
  • Supported daily operations by maintaining cleanliness and organization of work areas.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Cashier

Walmart
05.2023 - 11.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and returns, ensuring satisfaction.
  • Maintained accurate cash drawer balances throughout shifts.
  • Collaborated with team members to streamline checkout procedures.
  • Trained new cashiers on operational protocols and customer service standards.
  • Resolved customer complaints swiftly, enhancing overall store experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Mount Zion Highschool
Carrollton, GA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable
  • Team management
  • Money handling
  • Cashier training
  • Workflow coordination
  • Manager support
  • Attention to detail

Timeline

Cashier

Walmart
05.2023 - 11.2023

Cashier Team Lead

Burger King
03.2022 - Current

Mount Zion Highschool

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Conner Duke