Summary
Overview
Work History
Skills
Timeline
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CONNOR LEAICH

Acworth

Summary

Polished and personable fine dining server with 7 years of experience in high-end steakhouse environments. Expert in menu knowledge, guest relations, and service execution that exceeds expectations. Proven ability to train and lead new team members while maintaining a strong focus on upselling, customer satisfaction, and smooth front-of-house operations.

Overview

9
9
years of professional experience

Work History

Server Trainer

J. Michael's Prime
11.2018 - Current
  • Deliver personalized service to 20-50 guests per shift in an upscale steakhouse setting.
  • Memorize and confidently explain over 80 menu items, including rotating chef specials.
  • Prepare specialty beverages including cappuccinos, lattes, and French press coffee.
  • Train and mentor all incoming servers, maintaining the restaurant's elevated service standards.
  • Input orders and manage workflow to ensure seamless service.

Outside Garden Associate

Lowe's Home Improvement
04.2020 - 08.2020
  • Guided customers to products and made suggestions to increase sales.
  • Maintained appealing and organized outdoor displays.
  • Assisted with product education and customer service in a fast-paced retail environment.

Server

Olive Garden
05.2016 - 11.2018
  • Trained new team members and supported staff to deliver consistent, welcoming service.
  • Promoted a hospitable dining environment through attentive and efficient service.
  • Uphold corporate standards for food presentation and guest satisfaction.

Skills

  • Upscale Guest Experience
  • Server Training & Onboarding
  • Fine Dining Etiquette
  • Table Turnover Optimization
  • Time Management & Multitasking
  • Customer Service Excellence
  • Initiative & Leadership

Timeline

Outside Garden Associate

Lowe's Home Improvement
04.2020 - 08.2020

Server Trainer

J. Michael's Prime
11.2018 - Current

Server

Olive Garden
05.2016 - 11.2018

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CONNOR LEAICH