Connor Munoz
Villa Rica
Summary
Dynamic Shift Manager with a proven track record at Evans Barbeque, enhancing operational efficiency and fostering positive relationships. Excelled in project management and conflict resolution, demonstrating exceptional interpersonal and Microsoft Excel skills. Achieved significant improvements in customer service and safety compliance, embodying leadership with a tech-savvy approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
Evans Barbeque
Villa Rica
07.2020 - 10.2024
- I completed the morning kitchen and food preparations alone.
- Prepared food on the line.
- Worked in the window, taking food orders for the drive-thru.
- Completed and took to-go orders.
- Prepared orders for catering services.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Enforced safety standards throughout the store including proper use of equipment.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Observed and monitored utilization of equipment.
Volunteer
Camp Invention
06.2018 - 08.2020
- Assisted STEM teachers with student monitoring and implementation of lessons
- Managed recess, lunch periods, check in and check out procedures
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Collaborated with other volunteers to create a positive work environment.
Soccer Referee Official
SSA
01.2018 - 08.2020
- Officiated youth soccer matches
- Conferred with coaches, players and umpires to discuss calls and disputes.
- Provided support to coaching staff by monitoring team bench areas during games.
- Utilized whistle and flags to signal game starts, stops, and fouls efficiently.
- Engaged in post-game reviews, reflecting on decisions and identifying areas for improvement.
- Clarified rules and resolved disputes between coaches, players, and spectators.
- Kept accurate game time, including start, stop, and additional time.
- Prepared and reviewed game reports for accuracy prior to submitting to appropriate authorities.
- Set up field equipment and scorekeeping stations for game and tournaments.
- Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties.
- Mediated disputes between coaches, officials and players to reach mutual agreements.
- Reported any issues or concerns regarding player safety promptly.
Education
Bachelor's Degree - Political Science
University of West Georgia
GA05.2025
High School -
South Paulding High School
GA05.2021
Skills
- Excellent social skills
- Verbal communication skills
- Microsoft Excel Certified
- Microsoft Word Certified
- Research methods
- Public speaking
- Team collaboration
- Project management
- Effective communication
- Conflict resolution
- Customer service
- Shift checklists
- Relationship building
- Operations management
- Safety compliance
- Cash handling
- Workplace safety
- Shift leadership
- Tech-Savvy
- Interpersonal skills
- Verbal and written communication
Accomplishments
- South Paulding High School Honors graduate
- Member of SPHS Spearhead leadership
- Member of FBLA
- Member of DECA
References
- Alicia & Michael White, Owners, Evans Barbeque, 404-915-0793
- Mark Smith, SSA Official Scheduler, 770-241-9254
- Karen Kirby, Camp Invention Volunteer Coordinator, 770-356-6902
Certification
- Microsoft Word Certified
- Microsoft Excel Certified
Timeline
Shift Manager
Evans Barbeque
07.2020 - 10.2024
Volunteer
Camp Invention
06.2018 - 08.2020
Soccer Referee Official
SSA
01.2018 - 08.2020
Bachelor's Degree - Political Science
University of West Georgia
High School -
South Paulding High School