Connor Nixon
Athens
Summary
Dedicated college student in the Grady School of Mass Communication and Journalism. Diligent worker with solid background in delivering exceptional customer service. Proven ability to manage high-volume environments while ensuring guest satisfaction. Demonstrated strong communication and problem-solving skills in fast-paced settings. Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Taco Mama
11.2024 - Current
- Delivered exceptional customer service to enhance guest experiences and ensure satisfaction.
- Coordinated with kitchen staff to streamline communication and order accuracy during peak hours.
- Trained new employees on front of house procedures and best practices for guest interactions.
- Made and Served drinks to customers on the bar
- Brought food to customers and kept up with their table to ensure peak customer service
- Assisted in maintaining cleanliness and organization of dining areas to uphold company standards.
Server
Pies on Post
04.2024 - 07.2024
- Provided next level customer service in a stressful fast-paced environment.
- Multi-tasking by covering multiple tables a night.
- Assisted in marketing initiatives and assisted in other promotion for the restaurant.
- Developed strong communication and teamwork skills by communicating with kitchen staff and other coworkers to keep the workflow smooth.
- Took payments and handled cash maintaining an accurate balance of my money/ the restaurants money.
Front Desk Associate
Planet Fitness
01.2024 - 04.2024
- Sold products consistently to the customers at demand.
- Greeted members and their guests, providing a safe and welcoming environment.
- Assisted in advertising/promoting different gym passes.
- Managed daily issues, dealt with any technical issues and or issues at hand.
- Assists Members when they arrive to any issues.
- Collaborated with management and other attendants to help promote out gym.
- Kept the gym standard and clean, making it safe for all members.
Barista
Starbucks
09.2021 - 07.2023
- Provide the Starbucks Experience to each and every customer I serve.
- Develop close customer connections to keep customers feeling involved and comfortable.
- Support my fellow partners in whatever tasks they needed assistance with.
- Make handcrafted beverages that coincided with the Starbucks drink standard.
- Prepare the display cases of food and the food itself for customers.
- Memorized the POS system and all different types of orders to most efficiently prepare and hand off these orders.
Driver/In-Shop Employee
Jimmy Johns
07.2020 - 11.2021
- Prepared whatever food preparation needed to be ready for the next shift.
- Completed daily tasks accurately and on-time to support shop needs.
- Cleaned out back areas as well as our food prep stations when needed.
- Restocked all products that needed to be restocked.
- Made handcrafted sandwiches for customers.
- Bagged up customers meals and handed them out with care and speed.
- Worked the register, greeting customers as they walked in, building a loyal following of regulars.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries.
- Delivered goods and products to customer on time and in excellent condition.
Education
Advertising And Public Relations - Advertising Major, Minor in Communication Studies
University of Georgia
Athens, GA05.2026
Skills
- Multitasking
- Adobe Photoshop certified
- Adobe Indesign
- Canva
- Quality assurance
- Customer Service
- Teamwork and Collaboration
- Organization and time management
- Excellent Communication
Timeline
Front of House Employee
Taco Mama
11.2024 - Current
Server
Pies on Post
04.2024 - 07.2024
Front Desk Associate
Planet Fitness
01.2024 - 04.2024
Barista
Starbucks
09.2021 - 07.2023
Driver/In-Shop Employee
Jimmy Johns
07.2020 - 11.2021
Advertising And Public Relations - Advertising Major, Minor in Communication Studies
University of Georgia