Conqualis Howard
Macon
Summary
Management professional with extensive experience in customer service, time management, and inventory control. Skilled in supervising teams to enhance performance and achieve organizational objectives. Demonstrated success in driving continuous improvement and optimizing schedules for maximum efficiency.
Overview
26
26
years of professional experience
Work History
Supervisor
Academy Sports & Outdoors
08.2011 - Current
- Supervise all operations related to distribute merchandise into the DC
- Supervise a diverse workforce of 40 or more associates
- Trained, schedule, evaluated team members
- Prepares and maintains necessary records and reports.
- Excels at problem solving, and deals effectively with change
Correctional Officer
Georgia Diagnostic State Prison
Jackson
11.2020 - 08.2022
- Oversaw inmate activities to ensure safety and compliance with regulations.
- Utilized appropriate restraint techniques to respond effectively to emergencies and incidents.
- Managed crisis situations, including fights and attempted escapes, ensuring minimal disruption.
Team Leader
G&J Pepsi
Columbus
08.2019 - 07.2020
Bass Pro Shop
Macon
06.2010 - 08.2012
Shift Manager
McDonald’s
Macon
08.1999 - 07.2011
- Conducted training sessions for new employees on company policies and job responsibilities.
- Resolved escalated customer service issues to enhance customer satisfaction.
- Boosted productivity by implementing effective employee training and coaching programs.
Assistant Manager
Backyard Burgers
Macon
08.2003 - 05.2007
- Conducted interviews for prospective employees, providing insights to HR for hiring decisions.
- Proposed modifications to project plans, enhancing alignment with strategic objectives.
- Organized team activities to promote camaraderie and strengthen workplace culture.
Perdue Farms
Macon
06.2001 - 08.2003
Education
Inventory Control Technician – Diploma -
Central Georgia Technical College
Macon, Georgia10.2011
Warehouse Operations Technician – Certificate -
Central Georgia Technical College
Macon, Georgia10.2011
Skills
- Inventory management and controls
- Team building and employee training
- Crisis management and conflict resolution
- Record keeping and administrative reporting
- Effective communication skills
- Operational planning and scheduling
- Problem solving and workflow optimization
- Customer service excellence
- Safety protocols and warehouse management systems
- Productivity and profitability strategies
- Microsoft Office proficiency
Additional Employment History
- Position, Georgia Diagnostic State Prison, Jackson, GA, 11/01/20, 08/01/22
- Position, G&J Pepsi, Columbus, OH, 08/01/19, 07/01/20
- Position, Bass Pro Shop, Macon, GA, 06/01/10, 08/01/12
- Position, Backyard Burgers, Macon, GA, 08/01/03, 05/01/07
- Position, Perdue Farms, Macon, GA, 06/01/01, 08/01/03
- Position, McDonald’s, Macon, GA, 08/01/99, 07/01/11
Timeline
Correctional Officer
Georgia Diagnostic State Prison
11.2020 - 08.2022
Team Leader
G&J Pepsi
08.2019 - 07.2020
Supervisor
Academy Sports & Outdoors
08.2011 - Current
Bass Pro Shop
06.2010 - 08.2012
Assistant Manager
Backyard Burgers
08.2003 - 05.2007
Perdue Farms
06.2001 - 08.2003
Shift Manager
McDonald’s
08.1999 - 07.2011
Inventory Control Technician – Diploma -
Central Georgia Technical College
Warehouse Operations Technician – Certificate -
Central Georgia Technical College
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