Conte Norman

Here's a professional summary for your resume as the CEO, founder, owner, and licensed dispensing optician of Elite Eyes Optical:

Order Management:Efficiently place and track orders for frames, lenses, and contact lenses, maintaining optimal inventory levels.

Mobile Optician Services:Conduct mobile visits to patients for precise measurements and adjustments, ensuring personalized and convenient service.

Lab Coordination: Maintain regular communication with the lab to monitor the status of frame orders and ensure timely delivery.

Inventory Control: Oversee the ordering and inventory management of frames, lenses, and contact lenses to meet customer demand.

Customer Service:Provide exceptional customer service, addressing patient concerns and ensuring a positive experience.

Inventory Management:Oversaw inventory, including ordering frames, contact lenses, and stock lenses for patients.

Lens Cutting and Edging:Skillfully cut and edged lenses to fit selected frames, ensuring precision and quality.

Frame Adjustments and Styling: Performed adjustments and frame styling to meet patient needs and preferences.

Segmental Height Measurements: Conducted accurate Seg height measurements for optimal lens placement.

Customer Care: Delivered exceptional customer care, addressing patient concerns and ensuring satisfaction.

Administrative Tasks:Answered phones, set appointments, managed the EMR system, and handled filing tasks.

• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.