Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Corey Boler

Newnan

Summary

Dynamic retail professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer loyalty through proactive engagement and effective problem-solving. Skilled in retail sales and maintaining a positive shopping environment, consistently achieving personal sales goals while fostering strong relationships with clients.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Walmart
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Normally pulled out of my position to help in other areas in the store due good communication and store expectations.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Office Assistant

Tax Express
08.2021 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.

Ice Cream Server

Cold Stone Creamery
05.2022 - 09.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
  • Resolved customer complaints with empathy and professionalism, restoring satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Handled cash transactions accurately, promoting trust between the business and its customers.

Entertainment Center Monitor

Urban Air Trampoline and Adventure Park
02.2023 - 06.2023
  • Liaised with local law enforcement agencies during emergency situations, facilitating effective collaboration and ensuring appropriate action was taken swiftly.
  • Participated in ongoing professional development opportunities such as industry conferences or workshops to stay informed on best practices and emerging trends in the field of security monitoring.
  • Increased overall situational awareness within the facility through regular briefings on current events related to security threats or incidents in similar environments worldwide.
  • Maintained a strong understanding of relevant laws and regulations governing privacy rights and video surveillance usage, ensuring all monitoring activities aligned with legal requirements.
  • Collaborated with other departments to develop comprehensive security plans that included proactive monitoring strategies to prevent potential threats.
  • Provided exceptional customer service to internal and external stakeholders by addressing inquiries or concerns related to the monitored environment promptly and professionally.
  • Assisted in training new employees on monitoring systems, fostering a team-oriented work environment focused on high-quality performance standards.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

Newnan High School
Newnan, GA
05-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Customer engagement
  • Store opening and closing
  • Retail sales
  • Phone etiquette

Accomplishments

    I have demonstrated strong leadership skills through my ability to inspire and motivate my team toward achieving shared goals. By fostering an open and collaborative environment, I encourage input and ideas from all team members, which enhances creativity and problem-solving. My decision-making process is transparent and inclusive, ensuring that everyone feels valued and heard. I remain adaptable to changing circumstances, empowering my team to tackle challenges with confidence. Overall, my leadership style focuses on building trust, promoting growth, and driving success.

Affiliations

  • Playing football has significantly contributed to my development of strong people skills. The sport requires constant communication and teamwork, which has taught me the importance of collaborating effectively with others toward a common goal. Working alongside teammates has helped me build friendships and foster a sense of camaraderie, as we navigate both victories and challenges together.

Timeline

Retail Sales Associate

Walmart
08.2023 - Current

Entertainment Center Monitor

Urban Air Trampoline and Adventure Park
02.2023 - 06.2023

Ice Cream Server

Cold Stone Creamery
05.2022 - 09.2023

Office Assistant

Tax Express
08.2021 - Current

Newnan High School
Corey Boler