
Dynamic operations leader with over two years of experience as an Amazon Process Assistant, dedicated to driving performance enhancement and ensuring adherence to safety protocols. Proven expertise in workflow optimization and process improvement, complemented by strong skills in KPI analysis and reporting. Adept at labor planning and productivity tracking, consistently achieving operational excellence through effective compliance management. Committed to fostering a culture of safety and efficiency in fast-paced environments.
Results-driven associate with demonstrated expertise in providing top-notch customer support and maintaining high service standards. Known for strong team collaboration, adaptability to changing needs, and focus on achieving impactful outcomes. Skilled in communication, problem-solving, and conflict resolution, consistently delivering reliable and efficient service.
• Oversaw daily outbound operations, supporting 60+ associates in palletize, pack, and ship functions.
• Set BHN record of 46K in Outbound Palletize by optimizing workflow and labor allocation.
• Cultivated trust through effective communication, coaching, and visible leadership on the floor.
• Mentored multiple AAs and associates for leadership readiness and performance enhancement.