Corey Cody
Stockbridge,MI
Overview
9
9
years of professional experience
Work History
Courier
FedEx
11.2017 - Current
- Putting packages on the belt from the ramp for drivers to take into their trucks to deliver with the help of my teammates. Working in a fast-paced environment to quickly and safely fill the trucks as they come in.
- Always on-time
- Delivery numbers are some of the highest within my Manager's group
- Priority packages are always delivered on time for customer satisfaction
- Employee of the Month for April 2025
- Great relationship with continuous customers who order packages for delivery & pick-up
Desktop Support Specialist
Honorbuilt
08.2023 - 05.2024
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Learned and implemented new software testing procedures.
- Worked with various systems, software, and peripherals, and various types of games.
- Purchased, setup and installed new computers.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
- Researched and identified solutions to technical problems.
Retail Associate
Gamestop
11.2017 - 01.2018
- Promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously. Working effectively with my team members in order to meet the goals set by my supervisor.
Passenger Service Assistant
Prospect Airport Services
08.2016 - 11.2017
- Provided wheelchair service and baggage service for customers that requested so. Weighed baggage before putting it on the belt for the planes to take. Also worked at the ticket counter to provide customer’s flight tickets and take their baggage.
Education
Associates - Computer Programming
Southern Crescent Technical College
Griffin, GA01.2021
Associates - Computer Science
Clayton State University
Morrow, GA01.2016
High School Diploma - undefined
Lovejoy High School
Hampton, GA01.2015
Skills
- High proficiency in technology (cellphone, laptop, tablets, desktops, etc)
- Quick learner through the use of kinetic and observation learning
- Ability to quickly adapt in any environment
- Active listener; ability to understand, comprehend and sympathize with the customer
- Steadfast patience when dealing with irate customers in tense situations
- Excellent driving skills
- Working independently
Timeline
Desktop Support Specialist
Honorbuilt
08.2023 - 05.2024
Courier
FedEx
11.2017 - Current
Retail Associate
Gamestop
11.2017 - 01.2018
Passenger Service Assistant
Prospect Airport Services
08.2016 - 11.2017
Associates - Computer Science
Clayton State University
High School Diploma - undefined
Lovejoy High School
Associates - Computer Programming
Southern Crescent Technical College
Awards
Honor’s Society Class of 2015, FBLA (Future Business Leaders of America) Historian Officer, Graduated among Beta Club, Graduated with an Associates Degree in Computer Programming, Certificates in Java Programming, C++ Programming, & Information Technology Fundamentals
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