Corey Ford
Peachtree Corners,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic worker with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Plato's Closet
10.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Trained new employees on customer service, money handling and organizing strategies..
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing an welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Server Supervisor
Sodexo USA
09.2022 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
Host
Red Lobster
07.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales Associate
Pet Supermarket Inc.
11.2021 - 01.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Dishwasher
Hooters Inc.
02.2024 - Current
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Upheld high-quality customer service standards by maintaining awareness of diner allergies or dietary restrictions when handling specific dishware or utensils.
Education
Berkmar High School
Lilburn, GAGED -
GED Gateway
Online12.2024
Skills
- Microsoft Access
- Listening Skills
- Customer Service
- Social Perceptiveness
- Answering Customer Questions
- Conflict Resolution
- Verbal Communication
- Speaking Clearly
- Sales Training
- Punctuality
- Organizational strengths
- Stress Tolerance
- Strong Work Ethic
Timeline
Dishwasher
Hooters Inc.
02.2024 - Current
Server Supervisor
Sodexo USA
09.2022 - 01.2024
Sales Associate
Pet Supermarket Inc.
11.2021 - 01.2022
Sales Associate
Plato's Closet
10.2021 - 04.2022
Host
Red Lobster
07.2021 - 08.2021
Berkmar High School
GED -
GED Gateway
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