Corey White
Atlanta,GA
Summary
Accomplished Field Supervisor and IQA Technician with a proven track record of rapid career growth and expertise. Skilled in customer service, HVAC equipment service, and aligning with company objectives. A strong leader fostering cohesive teams that consistently achieve outstanding results.
As a versatile Field Operations Manager, I bring extensive experience in team leadership, training, and quality assurance management. I am naturally able to evaluate operations, identify challenges, and implement effective improvement strategies, and I have consistently delivered positive outcomes throughout my career.
Results-driven and highly proficient in administering budgets, ensuring regulatory compliance, and optimizing workflow planning. Equipped with excellent communication and conflict-resolution skills, I am continually seeking new professional challenges and opportunities for advancement.
Overview
2025
2025
years of professional experience
Work History
Field Operations Director
Patriot Emergency Response Team INC.
09.2022 - 12.2024
- Company Overview: Non-profit organization | Worldwide all as a volunteer
- Organization and execution of all ground tasks
- Overseeing all volunteers involved
- Search and rescue of victims in natural disasters
- Mucking and gutting 86 affected victims' homes in 8 months.
- Food and supply distribution totaling over 100,000 dollars.
- Implemented and maintained high standards of quality in all areas.
- Performed daily inspections, charted readings, documented equipment downtime, and oversaw maintenance for equipment.
- Oversaw work of 1000 plus volunteer personnel, with daily reports.
- Met with President and community members to determine needs and develop roadmaps.
- Created, spearheaded and supervised field operations.
- Cooked, fed and delivered over 75,000 meals over the course of 8 months
Field Supervisor/Install Manager
A#1 Air, Inc.
05.2018 - 09.2019
- Collaborated with team and managers to plan, develop, and implement projects, programs, and processes
- Created 2 labs with new and used equipment to ensure accuracy and best practices for compliance with organizational standards
- Knowledge of computer systems
- Helped technicians/installers to determine whether a part of a system or the system can be repaired or will need to be replaced
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Created and built rapport between schools for hiring students and vendors with new products/literature
- Met with customers to resolve issues and build productive relationships.
- Resolved customer complaints to maintain satisfaction and loyalty.
Field Supervisor
A#1 Air, Inc.
10.2016 - 09.2019
- Ensure Installs are done correctly and with the proper equipment
- Go out and help install and troubleshoot to get the system running
- Coordinate operations with other departments within the company
- Kept teams on task to complete milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Installed and provided technical support for equipment.
Service Technician
Empire heating and air
11.2015 - 09.2016
- Perform general and preventative maintenance on HVAC systems
- Great ability to determine whether a part of a system or the system can be repaired or will need to be replaced
- Order any supplies or equipment needed for HVAC maintenance or installation as needed
- Replace faulty or expired parts in an HVAC system
- Core understanding of determining causes of malfunctions and correcting them properly
- Knowledge and ability to perform HVAC systems preventative and general maintenance tasks
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Tow Truck Driver
K.A.M Towing Service
- Provided towing and roadside assistance in a safe, professional, and timely manner, free of accident, injury, or damage
Sales Associate
AutoZone
- Determined replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
Combat Medic
U.S. Army
10.2000 - 05.2005
- Assisted with outpatient and inpatient care and treatment
- Prepared blood samples for laboratory analysis
- Maintained emergency vehicle, medical, and communication equipment including replenishment of first aid equipment/supplies
- Evaluated the nature and extent of illness or injury to establish and prioritize medical procedures
- Observed, recorded, and reported to the physician the patient's condition or injury, the treatment provided, and reactions to drugs and treatment
- Prepared patients, operating rooms, equipment, and supplies for surgery
- Deployed to Afghanistan with 1/501 Geronimo from Alaska from 2003-2004 as a field medic and was responsible for 125 infantry troops
- Over 50 QRF missions in Afghanistan
Education
Emergency Medical Technician/ Medical Specialist
United States Army
Certificate - Emergency Management
FEMA
Certificate - Mindset And Leadership
Recalibrate 360
Certification in HVAC Technician Skills -
Retail Ready Career Center
Garland, TX01.2015
Skills
- Microsoft office
- Client and vendor relations
- Problem-solving abilities
- Customer service
- CRM software
- Documentation
- CPR certified
- Program leadership
- Technical leadership
- Incident response
- Team supervision
- Operational efficiency
Timeline
Field Operations Director
Patriot Emergency Response Team INC.
09.2022 - 12.2024
Field Supervisor/Install Manager
A#1 Air, Inc.
05.2018 - 09.2019
Field Supervisor
A#1 Air, Inc.
10.2016 - 09.2019
Service Technician
Empire heating and air
11.2015 - 09.2016
Combat Medic
U.S. Army
10.2000 - 05.2005
Sales Associate
AutoZone
Tow Truck Driver
K.A.M Towing Service
Emergency Medical Technician/ Medical Specialist
United States Army
Certificate - Emergency Management
FEMA
Certificate - Mindset And Leadership
Recalibrate 360
Certification in HVAC Technician Skills -
Retail Ready Career Center
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